SILVER2022

Make-A-Wish Central and Western North Carolina

Transform lives, one wish at a time.

aka Make-A-Wish Central and Western North Carolina   |   Charlotte, NC   |  www.wish.org/nc

Mission

Together, we create life-changing wishes for children with critical illnesses.

Ruling year info

1986

President & Chief Executive Officer

Mrs. Kathy Jetton

Main address

217 East Tremont Avenue

Charlotte, NC 28203 USA

Show more contact info

EIN

56-1492432

NTEE code info

Children's and Youth Services (P30)

Pediatrics (G98)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

When children are battling a critical illness, so much of normal childhood is taken away from them — it's exhausting, both emotionally and physically. A Wish is something that gives kids the opportunity to look outside their illness — it restores a sense of childhood back to the child and normalcy back to the family. Research shows, and physicians agree, wishes can help improve a child's quality of life and produce better health outcomes.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Volunteering

Volunteers are the heart and soul of the Make-A-Wish Foundation. Make-A-Wish chapters are always looking for volunteers to help in several areas, including wish granting, fund raising, and community outreach.

Population(s) Served
Children and youth
People with diseases and illnesses

Donors can contribute online, by phone, or by mail. They can also donate frequent flier miles, or make a tribute or memorial donation in honor of someone.

Population(s) Served
Children and youth
People with diseases and illnesses

Requests for wishes come from medical professionals, parents or legal guardians, and the children themselves.

Population(s) Served
Children and youth
People with diseases and illnesses

There are many opportunities for companies to participate in meaningful and successful cause-related alliance programs with the Make-A-Wish Foundation

Population(s) Served
Children and youth
People with diseases and illnesses

Creating life-changing wishes for children with critical illnesses isn’t just the mission of Make-A-Wish; it’s what we strive for as an organization and, ultimately, what we do – every single day.

As a local 501(c)(3) nonprofit, Make-A-Wish® Central and Western North Carolina relies on the generous support of individuals, community groups, corporations, and foundations to grant more than 350 wishes per year (at an average cost of $6,000 per wish). We raise funds and grant wishes exclusively within a 51-county territory, spanning across the state from Alamance county westward. Every year – just in those counties – more than 430 children are diagnosed with a life-threatening medical condition.

A child can anticipate, describe, imagine, plan, and eventually rejoice in a wish. The process begins with a referral into the program. Then, once the child’s physician confirms medical eligibility, wish granting volunteers visit the child and help them determine their one true wish. Last, driven by the child’s creativity, the wish is granted - an experience that enriches not just the lives of the children and their families, but often an entire community.

Population(s) Served
Children and youth
People with diseases and illnesses

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of eligible clients who report having access to an adequate array of services and supports

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, People with diseases and illnesses

Related Program

Wish Granting

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Our chapter grants the wishes of hundreds of children, every year, who live in the 51 we serve. Your support goes directly to families right here in our local community.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our vision is to grant the wish of every eligible child - a goal that's born from the idea that a wish in an integral part of a child's treatment.

Each wish requires an incredible amount of brainpower, creativity, time and generosity. So, our need is great in two key ways. First, we need resources to provide each wish. Second, there is a tremendous gap between the number of wishes we're granting today and the number of wishes we need to grant in the future to achieve our vision.

Make-A-Wish Central and Western North Carolina relies on charitable donations from individuals, corporate supporters, and Foundation partners who believe in our mission to grant the wish of every eligible child in our 51-county territory. And with hundreds of volunteers statewide, our network encourages communities and organizations to share in the power of a wish through donations of dollars, in-kind goods, and services so that each wish is customized and personalized for each wish child.

Make-A-Wish Central and Western North Carolina has a dedicated staff of 20 individuals who serve in varying program and development roles. In addition, hundreds of trained volunteers with wish granting and other capacities, including Board leadership, fundraising and event management, and other work that is vital to the organization.

Each year since 1985, Make-A-Wish Central and Western North Carolina has granted more wishes than in the previous year. This accomplishment comes as a result of sizable investments in leadership, the development of key programs and resources, innovation, and a collaborative effort from chapter staff, volunteers, and partners in the community.

Additionally, we have realized the importance of staying abreast of changes in healthcare, technology and philanthropy, including the demand for reporting social impact. The results of our impact surveys demonstrate the degree to which wishes generate hope and optimism in our constituents. Wishes are a source of emotional strength for children; ninety percent of sampled wish parents indicate that their child's wish increased the child's ability to cope with illness. Parents also say that it brought normalcy back to their homes, reinforcing family ties for their fight against the child's illness. Health professionals use wishes as strategic tools to help their patients improve their quality of life and/or survive their illnesses. Additionally, they strongly believe that wishes have the power to influence the physical health of ailing children. Nearly all wish parents, volunteers and health professionals report increased gratitude, while about 9 out of 10 of those sampled report an increased sense of compassion and desire to give back or help someone else's family.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

  • How is your organization using feedback from the people you serve?

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

Make-A-Wish Central and Western North Carolina
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Make-A-Wish Central and Western North Carolina

Board of directors
as of 11/15/2022
SOURCE: Self-reported by organization
Board co-chair

Ms. Terri Zandhuis

Krispy Kreme

Term: 2021 -


Board co-chair

Steve Baruch

MSC Industrial

Term: 2021 -

Matt Johnson (Vice Chair)

Truist Bank

Jeff Ross (Treasurer)

Red Ventures

Terri Zandhuis (Secretary)

Krispy Kreme

Steve Baruch

MSC Industrial

Christine Bolen, MD

St. Jude Affiliate Clinic at Novant Health Hemby Children’s Hospital

Angela Cummings

Ford Harrison

Tina Craft

Albemarle Corporation

Karl Doerre

Doerre Construction

Trent Haston

Andrew Roby, Inc.

Matt Johnson - Vice Chair

Truist Bank

George Jurch, III

Continental, North America

Sherry Latten

Latten & Associates, Inc.

Carolyn Roach

Jeld-Wen, Inc.

Mick Slattery

CompuCom

Peter Smul

Varda Partners

Amanda Stophel

Service Pros

Whitney Trout

Harris Teeter, Inc.

Glenn Tynan

Curtiss-Wright

Whitney Trout

Harris Teeter, Inc.

Matt Johnson - Vice Chair

Truist Bank

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/5/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability