PLATINUM2022

Make-A-Wish Foundation of SC, Inc.

Where there is a wish there is a way.

aka Make-A-Wish Foundation of SC Inc.   |   Greenville, SC   |  sc.wish.org

Mission

Together, we create life-changing wishes for children with critical illnesses.

Ruling year info

1985

President/CEO

Ms. Misty Farmer

Main address

225 South Pleasantburg Drive C17

Greenville, SC 29607 USA

Show more contact info

EIN

57-0786119

NTEE code info

Children's and Youth Services (P30)

Human Service Organizations (P20)

Pediatrics (G98)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

As a grass roots fundraising organization with an incredible but misunderstood mission we are working to change the perception of who we serve. Make-A-Wish serves children with critical illnesses. Our kids do not need to be terminal to receive a wish. Although we do grant wishes for children who are at that stage in life more often than not our kids go on to live long and productive lives. Most credit the wish experience as being a positive turning point in their life because of the hope and joy they experience. We are actively addressing this misconception through brand re-visioning and targeted communication.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Volunteer

Volunteers are the heart and soul of Make-A-Wish. Make-A-Wish chapters volunteers help throughout the state, granting wishes, fundraising and in community outreach.

Population(s) Served
Adults

Make-A-Wish South Carolina grants wishes to children with critical illnesses.

Population(s) Served
Non-adult children

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Non-adult children, People with diseases and illnesses

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric is a measure of the children in our pipeline we reach annually through wish granting. We will continue to grant more wishes every year.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys, Adults

Related Program

Volunteer

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We actively recruit and utilize volunteers in South Carolina and are proud our numbers continue to grow. We have had great success on retention of volunteers as well.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys, Adults

Related Program

Volunteer

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric confirms the amazing commitment of our wonderful volunteer team.

Percentage of health care professionals who believe the wish can influence the wish kids' physical health

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

89% of healthcare professionals believe in the positive impact of the wish

Percentage of parents who believe the wish strengthened their families

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

96% of families felt the family bond grow stronger because of the wish.

Percentage of parents who observed an increased willingness by their child to comply with treatment protocols

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

81% of families found taking their child for treatment was easier and less stressful because of the wish.

Percentage of parents who reported that the wish experience gave their children increased feelings of happiness

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

99% of families said they had a happier child because of the wish.

Percentage of parents who observed the wish as a turning point in their children's response to treatment

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

74% of families saw the wish as a positive turning point in the treatment of their child.

Percentage of wish familes who observed an increase in the emotional health of their wish kids

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

97% of families saw the emotional health of their child improve because of the wish.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of Make-A-Wish South Carolina and the organization as a whole is to grant the wish of every eligible child. Ironically because of the misconception that our kids are terminal we miss opportunities on both sides of the equation. Families who believe their child is not sick enough to receive a wish or families in denial as to the prognosis of their child, may not receive a life changing wish. We know a wish is a game changer and we feel it is our duty to do everything possible to serve every precious child.

Make-A-Wish South Carolina, alongside. Make-A-Wish America developed very specific messaging around wish criteria and the impact of the wish. We are focused on sharing stories of kids who are well into adulthood and who consider the wish a pivotal moment in recovery. Our mission is one of hope and joy and we are working to actively change the narrative of our story.

Fortunately we have a tremendous partner in Make-A-Wish America and that relationship allows for the development of top notch media designed to grab the eye and heart in such a way as to hammer home our message. Additionally we take every opportunity to meet with potential stakeholders and share the successes of our mission.

Make-A-Wish South Carolina has made tremendous strides in telling our story and the joyous narratives of our kids. We have developed many communication pieces that are available to potential stakeholders. We have a robust online presence as well as a well placed and successful social media campaign. We will continue to meet face to face with stakeholders and allow them to meet our kids and also our large number of volunteers in an effort to present a well rounded image of our mission.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve the children and parents of children with a critical illness in the state of South Carolina. We survey all wish participants at the completion of the wish by email and phone.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes, Telephone followup,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    We continue to over communicate the impact Covid has had on our ability to serve the community. We share policy changes as soon as we are notified of them by Make-A-Wish America.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders,

  • How has asking for feedback from the people you serve changed your relationship?

    Feedback allows us to better understand the unique individual needs of the children we serve. We use these insights to craft clear and reasonable expectations of the experience we provide.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome,

Financials

Make-A-Wish Foundation of SC, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Make-A-Wish Foundation of SC, Inc.

Board of directors
as of 02/04/2022
SOURCE: Self-reported by organization
Board chair

Mr. Ryan Neville

Spitz & Neville

Term: 2021 - 2023

Brian Searfoss

Newell Brands

Ryan Neville

Spitz & Neville

Jeff Tallman

McConnell Golf LLC

Matt O'Neill

Matt O'Neill Real Estate

Micki Solomon

IBM

Tammy Whaley

S.C. Osteopathic Medical Society

Tom Pate

Blackbaud

Ben Walker

Gregory Pest

Debbie Tucker

Hubbell

Megan Huebner

Trusted Choice

Shayla Wilson

Michelin

Steve Carr

Dave & Busters

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/4/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 02/04/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.