PLATINUM2023

CITY OF REFUGE INC

Light. Hope. Transformation.

Atlanta, GA   |  www.cityofrefugeatl.org

Mission

The mission of City of Refuge is to bring light, hope and transformation to individuals and families in Atlanta.

Ruling year info

1996

CEO

Bruce Deel

Main address

1300 Joseph E. Boone Blvd.

Atlanta, GA 30314 USA

Show more contact info

EIN

58-2194642

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Temporary Shelter For the Homeless (L41)

Employment Training (J22)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Health & Wellness

180° Kitchen – Prepares and serves three hot and healthy meals per day, every day, for residents, employees, and guests.

Mercy Care Clinic – Our on-site partner providing medical, dental, vision, and mental health services.

Population(s) Served
Homeless people
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants who gain employment

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of applications for housing received from targeted population

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of children served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goal is to provide access to and information about the best possible opportunities for success to those who are willing to work hard for positive change. The goal for clients in any of our programs is to address their employment, housing, educational, physical and mental health, and child-related needs. Once these are appropriately and comprehensively addressed, we aim to provide everything they need to reach self-sufficiency and maintain a higher standard of living.

With an 8-acre campus and 210,000 square feet of renovated warehouse space, City of Refuge has the capacity to offer a “one-stop-shop" in the middle of one of the most under-served and under-resourced community in the state of Georgia. Our services span multiple areas of need – from food, clothing and shelter to job training, placement, housing, healthcare and education. This holistic approach is made possible through strategic partnerships with organizations who are leaders in the non-profit community, including Saint Joseph's Mercy Care Services (healthcare), Bright Futures-Atlanta (education), Feed My Lambs (childcare), the United Way of Greater Atlanta and many others. Through partnering with exemplary organizations that have well-established themselves in the area that they serve, we ensure that we can provide the best services for our clients.

City of Refuge is headed by our founder and CEO, Pastor Bruce Deel. Since 1982, Bruce has been bold, relentless and unyielding in the fight against poverty through ministerial work. Bruce founded the organization in 1997 with a mission to help the broken, assist the at-risk, and build a better future for people experiencing poverty. For the past 19 years, his mission has been to serve families in Atlanta's inner-city with passion and excellence and lead others to do the same with integrity and dignity. City of Refuge itself cannot be the best at providing everything our clients need to become completely self-sufficient so we strategically partner with excellent organizations to aid in the transformation process.

Since our foundation 25 years ago, City of Refuge has built rooms for 250 women and children, served over 2,000,000 meals to the community, added home a home for teen moms, partnered with Bright Futures Atlanta to vastly improve graduation rates in our community, added two homes for women rescued from trafficking, partnered with several other organizations to give even more resources like healthcare and childcare to our clients, provided job training for 25 classes of student-chefs, built an employment center to offer even more vocational training classes to our residents, partnered with NAPA Auto Parts to hold 15 classes of students who are thoroughly trained to be auto mechanics, and joined a collective effort called the Freedom Coalition to end global human trafficking. As we look to the future, we are planning on engaging the community beyond our campus, developing the community in partnership with other organizations in Atlanta, and providing even more resources for our residents to achieve self-sufficiency. We have a lot of work ahead of us and more specific groups of people we would like to serve including men and the elderly. The future is exciting and we only see more growth on the horizon for City of Refuge and our community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Women and men in housing programs, job training students, children in programs

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Many ladies in our housing program were requesting renovated spaces in their program area. We took action and renovated all bedrooms and common spaces!

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

CITY OF REFUGE INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CITY OF REFUGE INC

Board of directors
as of 01/20/2023
SOURCE: Self-reported by organization
Board chair

Mr. Jon Bridges

Chick-fil-A

Term: 2012 -

Chris Gabriel

Merrill Lynch Wealth Management

Michael Haynes

National Football League

Mark Toro

Atlanta North American Properties

Bob Patton

EY

Quincy Springs

Chick-fil-A

Mark Pighini

Deloitte

Jon Bridges

Chick-fil-A

Amy Reavis

EY

Richard Cox

Delta

Kevin Herron

NAPA

Kelly Janzen

Blue Linx

Nicole Walters

Inherit Learning

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/28/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data