Human Services

Quest, Inc.

Orlando, FL


Mission Statement: The Quest Team, through quality and innovation, builds communities where people with disabilities achieve their goals. Quest inspires and empowers Central Floridians with disabilities by offering choices and opportunities to learn, live, work and play. Through Quest’s comprehensive family of services, children and adults imagine and achieve their full capabilities. Quest helps people with disabilities as young as 15 months to well over the age of 80 achieve their dream of going to school, having a job, living on their own, and experiencing summer camp.The roots of Quest can be traced to the Central Florida Sheltered Workshop (founded in 1962) and Life Concepts. In 1994, these organizations merged to combine resources and serve a greater number of individuals with disabilities. Our 55 years of experience has shown us that training and quality care provides self-reliance for these children and adults, helping them find independence and hope. Since its inception, Quest has touched the lives of thousands of people with unique needs. Our focus has always been on the person, not the disability.With nearly 166,000 individuals impacted by a disability in Central Florida alone, our vision and our mission have never been more important or relevant. Now at more than 26 locations in Orlando and Tampa, Quest continues to build communities where people with disabilities can achieve their goals. Our 50-plus year history is just the beginning.

Ruling Year


Principal Officer

Mr. John R. Gill

Main Address

P.O. Box 531125

Orlando, FL 32853 USA


disabled, autism, employment, residential, recreational





Cause Area (NTEE Code)

Developmentally Disabled Services/Centers (P82)

Group Home (Long Term (P73)

Vocational Rehabilitation (includes Job Training and Employment for Disabled and Elderly) (J30)

IRS Filing Requirement

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Social Media

Programs + Results

What we aim to solve

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Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Residential Program

Vocational Program


Quest's Camp Thunderbird

Where we work

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

At Quest, we continue to witness families experience—sometimes for the first time—the feeling of hope for a brighter future. We’ve seen firsthand how new dreams for their loved ones have replaced those that were shattered because of a diagnosis, detection or discovery. Today, Quest helps people with disabilities as young as 15 months to well over the age of 80 achieve their dreams of going to school, having a job, living on their own and experiencing summer camp.  In the next three years we expect to continue to increase our base of volunteers and ambassadors to help in a number of areas, and to increase the amount of scholarships that may assist kids and adults in critical therapy.

Quest develops innovative strategies for continuing development of our comprehensive services. Quest desires to build upon our success by increasing awareness in the community through a well-developed strategic marketing plan, marketing initiatives and collaborations with state and other outside agencies and organizations.
To ensure that we are furthering our mission, Quest continues to employ an evaluation system of its employees and programs, highlighting our achievements while determining areas that can be improved.  We are further dedicated to pursuing our mission by communicating the importance of staff to become involved in the community through organizational memberships.  This assists in the strategy of having more staff become advocates for our services.  We would like at least half of our organization involved in outside activities in the community, as we feel that this will only enhance their own citizenship in and outside of Quest.

Having been a member of the Central Florida community for over 55 years, Quest has the opportunity to utilize the experience and skill set of its talented employees to enhance its programs’ impact in the community. With quality and innovation, the Quest Team will help to propel the organization to the next level through its expertise in the human services industry, community collaboration, marketing and more.

Some of the indicators of our programs are as follows:
 Our educational programs are consistantly meeting and exceeding social and educational benchmarks which are tailored for each individual person.  With over 100 markers and benchmarks, the educational and behavioral team are more than prepared to answer key questions related to a person's development within the program.   Such questions posed may be:  Are they using more or less support services than before?  Are they consistantly improving in learning areas such as reading and math. 
In our vocational programs we strive to graduate students through our Project SEARCH program and desire to place program graduates into gratifying and successful long-term employment opportunities. 
In our recreational programs, we desire to expand our inclusion program at our Camp to offer more weeks for siblings and students from different schools throughout the area. We also look at the number of camp slots that were filled in the sessions as an indicator of popularity along with surveyed feedback. 

We're looking forward to seeing the tremendous work of our Ambassadors and Volunteers come to fruition; and to see the advancements that children and adults will make because of the scholarships they receive for our therapy program.We are proud of our business solutions services, and see those areas of social enterprises continuing to expand and serve a large segment of the Central Florida community through a variety of services.  We are excited about talking to other businesses and providing opportunities to benefit from our workforce. 

External Reviews


Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation 2012


Affiliations & Memberships

AFP (Association of Fundraising Professionals) 2017

Rollins College Philanthropy and Nonprofit Leadership Center 2017



Quest, Inc.

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  • Forms 990 for 2018, 2017 and 2016
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The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Not Applicable


Has the board conducted a formal, written assessment of the chief executive within the past year?

Not Applicable


Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Not Applicable


Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Not Applicable


Has the board conducted a formal, written self-assessment of its performance within the past three years?

Not Applicable