Programs and results
What we aim to solve
Brighton Center predominantly reaches low-income hardworking families struggling to make ends meet or seeking a better quality of life. Our recent Community Assessment showed that close to 70% of those we serve are working. The other 30% include those on fixed incomes, such as the elderly on social security, or those receiving disability. Our priority population is families under 200% of poverty. Many of the families served are single mothers with children, often with at least one child under the age of six. We are also seeing that many of the adults served are working, but not making a livable wage. We know, based off our 2016 Community Assessment, that families want to make a livable wage with opportunity for advancement, and to have their children healthy, happy, and successful (specifically citing education and employment). Our array of 41 programs & services is designed to eliminate barriers and help families reach self-sufficiency through individualized program bundling.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Youth Services
Youth Services operate the Youth Leadership Development and Teen Coalition program to build leadership and life skills with youth. Older adolescents at risk of homelessness are served through Homeward Bound Shelter and Residential, and Independent Living Program. Outreach programs include Street Outreach Program and Project Safe Place, a crisis intervention program in which local businesses participate.
Early Childhood Education
Early Childhood Education programs serve children and their families through child development centers Bright Days and Early Scholars. Northern Kentucky Scholar House (NKSH) is a unique two-generation approach that addresses the comprehensive needs of children and their parents together. NKSH offers safe, affordable housing, high-quality child development services, connection to family and work supports, academic help, and a supportive community of single parents all working toward a common goal.
Family Center
Family Center helps families reach self-sufficiency through an emergency assistance program offering food, clothing, rent, utilities, and connection to the continuum of Brighton Center programs to support long-term stability. Every Child Succeeds provides home visitation for first-time parents. Home Instruction for Parents of Preschool Youngsters provides home visitation to families with children ages 3-5.
Financial Wellness & Volunteer Engagement
Financial Wellness & Volunteer Engagement provides both a continuum of financial services, as well as volunteer opportunities within Brighton Center and throughout Northern Kentucky (NKY). We partner with families to develop budgets, understand credit, and create the financial literacy needed to build assets and assist with tax preparation. Volunteer engagement includes volunteers at the Center, older adults serving local non-profits through the Retired & Senior Volunteer Program, educating seniors on the issue of Medicare fraud, and providing support to seniors in our Senior Buildings.
Recovery Services
Recovery Services includes Brighton Recovery Center, which is a 100-bed facility located in Boone County that provides residential long-term (approximately 9 months) recovery services for women 18 and older. It is part of the Recovery Kentucky Initiative in the Commonwealth of Kentucky created to help Kentuckians recover from substance abuse, which often leads to chronic homelessness. Sober Living offers a safe sober living environment for 5 women who have successfully completed a Recovery Kentucky program and need affordable housing. CENTER TABLE-Catering with a Purpose is a social enterprise catering program that offers residents the opportunity to learn the catering business and an opportunity to gain experience in the food industry. In Fiscal Year 2018, 356 women were served through the Brighton Recovery Center with 66 women completing all phases of the program. All 18 women in Sober Living completed at least 3 of 6 goals on their case plan upon 3 months of being in the program. In Fiscal Year 2018, 374 women were served through programs and services.
Workforce Development
Workforce Development provides a variety of programs centered around obtaining living-wage employment. Center for Employment Training is a competency-based comprehensive vocational and life skills training program. City Futures is a project in partnership with The Housing Authority of Covington in which career coaching, community supports, and financial coaching are available to the residents of City Heights. Trades to Success is a pre-apprenticeship program that explores trade and apprenticeship careers, job training, and post-secondary education opportunities. Campbell County Detention Center’s Chemical Dependency Program is designed for women to provide a 6-month in-patient treatment model while incarcerated, which is followed by 24 months of supportive services by community partners.
Kentucky Career Center
Through the Kentucky Career Centers, Brighton Center serves as the Operator and Direct Service provider for Workforce Innovation and Opportunity Act (WIOA) services in Northern Kentucky. Talent Development Services provides WIOA services to adult, youth, and dislocated workers, as well as employers. The Kentucky Career Center Operator coordinates the delivery of services between partners in Covington, Florence, Carrollton, and Grant County.
Brighton Properties
Brighton Center has a wholly owned subsidiary known as Brighton Properties, Inc. Brighton Properties acquires real estate for the purpose of renting or leasing to Brighton Center or other non-profit charitable organizations. Brighton Properties has developed and oversees 290 units of affordable housing such as Two Rivers, Austinburg, and Saratoga Place Apartments for seniors. Other projects include Newport Commons (12 disabled rental units) and Williams Place Apartments (29 multi-family rental units). Support Services for the elderly include the Newport East Senior Center (a cooperative program with Northern Kentucky Area Development District) and social services for residents of HUD Section 202 elderly/handicapped housing.
Where we work
External reviews

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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Number of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Financial Wellness & Volunteer Engagement
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Hours of volunteer service
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Financial Wellness & Volunteer Engagement
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Individuals received help during a crisis, had a basic need met, and received connection to other services in the community.
This metric is no longer tracked.Totals By Year
Related Program
Family Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Everyone who seeks basic needs services through Brighton Center also meets with a Resource Advocate to receive connections to additional services/create a plan toward achieving self-sufficiency.
Number of tax returns completed by volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Financial Wellness & Volunteer Engagement
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The number of tax returns completed each year is highly dependent on how many volunteers we have. Volunteers are certified through the IRS to complete tax returns.
Number of clients who complete job skills training
This metric is no longer tracked.Totals By Year
Population(s) Served
Unemployed people
Related Program
Workforce Development
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
This number reflects our Center For Employment Training program which provides skill training in Health Technology Administration, Medical Assisting, and Human Resources & Payroll Specialist.
Number of youth who receive crisis intervention services through the hotline or accessing shelter for non-residential services.
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Youth Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Youth served through our Homeward Bound Shelter. Homeward Bound is the only homeless shelter for youth ages 11-17 in Northern Kentucky.
Children served in our early childhood education programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Infants and toddlers
Related Program
Early Childhood Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This includes our Child Development Centers and Home Visitation Programs
Individuals attained recognized credentials related to achievement of educational skills
This metric is no longer tracked.Totals By Year
Population(s) Served
Unemployed people
Related Program
Kentucky Career Center
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Women served by Brighton Recovery Center (long-term residential treatment center with a peer driven model for substance abuse recovery)
This metric is no longer tracked.Totals By Year
Population(s) Served
Substance abusers
Related Program
Recovery Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Brighton Center employees believe strongly in the community’s ability to set its own agenda and to work with us as partners to achieve results. We believe families know their situations best and are capable of making decisions that impact their lives. This philosophy, which is reflective of our core values and mission of the agency, guides us in our interpretation of community assessment data. In 2016 a full community assessment was completed that included interviewing 667 individuals (mostly people who have received services) from Campbell, Kenton, and Boone Counties; 78 employees; 39 volunteers; and 47 key community stakeholders. We also looked at an extensive analysis of the demographics of all 8 counties was compiled; captured a snapshot of regional efforts; and identified local, state, and national trends.
The following are Strategic Plan goals for FY18 to FY22 which is based on our 2016 Community Assessment.
A. Ensure youth (school age to 24) have the support and services necessary to research their full potential and are positioned to achieve success in life.
B. The education, employment, and financial education needs for our families are met resulting in a career that allows families to achieve their financial goals.
C. Our response to the Heroin Epidemic is clearly communicated and aligned with the community, and active steps are taken to ensure that the needs of our families are addressed.
D. The organization fully integrates services internally and within the community.
There are supporting objectives under each goal area.
What are the organization's key strategies for making this happen?
A. Ensure youth (school age to 24) have the supports and services necessary to reach their full potential and are positioned to achieve success in life.
1. Expand Youth Leadership Development, inclusive of in-school and out-of-school time, with a priority emphasis on high need schools.
2. Implement and advance the Opportunity Youth plan.
3. Embed a youth-centric approach across programs, inclusive of peer to peer elements.
4. Partner with youth, parents, and other caring adults to advocate for children and youths’ educational needs and opportunities.
B. The education, employment, and financial education needs for our families are met resulting in a career that allows families to achieve their financial goals.
1. Expand job coaching and career advancement services for customers progressing to 200% of federal poverty guidelines.
2. Expansion of nontraditional skill training opportunities such as On the Job Training, Internships, Paid Work Experience, and short term skill training in high-demand sectors.
3. Ensure sustainability, integration, and expansion of financial education and products that advance financial prosperity and assets.
4. Connect and integrate neighborhood-based work with individuals and families services related to education, employment, and finances.
C. Our response to the Heroin Epidemic is clearly communicated and aligned with the community, and active steps are taken to ensure that the needs of our families are addressed.
1. Support the comprehensive community response to substance abuse prevention for youth, starting with Campbell County.
2. Expansion of Brighton Recovery Center for Women in Campbell County.
3. Expand family and employer/work-based education and support for those who have loved ones struggling with the disease.
4. Seek key partnerships that align with our holistic wrap-around support services that can help reduce stressors that trigger relapse.
5. Strengthening workforce re-entry for those with criminal backgrounds as a result of their disease.
D. The organization fully integrates services internally and within the community.
1. Identify and implement a data management system and other automation efficiencies, allowing a focus on integration of services, equity, and internal systems.
2. Re-envision and build capacity to better meet our customers’ needs through volunteer utilization and management, with particular attention to supporting youth.
3. To advance the two-generation approach, integrate a common Family Centered Coaching experience with special attention to strengthening our work with domestic violence, health and wellness, trauma, and social capital.
4. Internally create, and externally participate in, the dialog and actions to advance racial equity (the systematic fair treatment of all people of all races that results in equitable opportunities and outcomes for everyone).
5. Define our public policy platform and expand our advocacy presence on issues relevant to the individuals and f
What are the organization's capabilities for doing this?
Brighton Center has diverse and robust financial sources. The current Fiscal Year (FY19) operating budget of $11,291,060 is evidence of the confidence government and other funders place in Brighton Center’s financial stewardship and program effectiveness. Brighton Center has over 50 years of experience in operating grants from federal, state, and non-government funders, including United Way.
Brighton Center’s Executive Team offers years of experience serving low-income individuals and families. President & CEO Tammy Weidinger has served the agency for 37 years, Executive Vice President Wonda Winkler for 25 years, Chief Financial Officer June Miller’s fiscal oversight has ensured compliance with federal and state agencies, private foundations, and United Way for more than 35 years, and Senior Director of Family Economic Success Melissa Hall Sommer has served the agency for 23 years. All Executive Leadership and the majority of our seven Department Directors have been promoted from within the organization which speaks to our culture of ownership, investment, and leadership. The Executive Team and Department Directors collaborate with a Board of Directors to ensure Brighton Center’s relevance to individuals, families, and the community. The Board of Directors reflects the diversity of the community served. The Board operates under the Policy Model of service, and committees are aligned to strengthen the effectiveness of services and administrative functions and participate in the agency’s Continuous Quality Improvement processes with the Management Team of Executives and Department Directors. Department Directors collaborate but are provided autonomy that supports innovation.
What have they accomplished so far and what's next?
Below is our impact over the last ten years (FY09 to FY18):
• 70,988 individuals (or 33,800 families) received help during a crisis, had a basic need met, or received a connection to other services in the community.
• 9,035 children were served in our early childhood education programs, and 91% enrolled for a program year were assessed age-appropriate in cognitive and language skills.
• 2,661 homeless and runaway youth received crisis services at Homeward Bound Shelter.
• 8,730 families served with free tax preparation resulting in $12,657,297 in tax refunds.
• 71,625 individuals received workforce services such as job fairs, job readiness, training, or placement. 89% of those placed retained employment at six months.
• 2,064 women were served residentially through Brighton Recovery Center for Women.
In addition, Brighton Center is an accredited charity through the Better Business Bureau and meets all standards for charitable accountability including governance, finance, fundraising and information, and measuring effectiveness.
Brighton Center has offered Family Support services to assist families with low to moderate incomes since 1966. Strengthening families in all 8 NKY counties through 41 programs, we are the most comprehensive non-profit agency in Northern Kentucky. We have served our neighbors for 50+ years and developed trust and credibility with them.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Brighton Center serves the eight Northern Kentucky counties with locations in Kenton, Campbell, Boone, Grant, and Carroll counties. Each Brighton Center program reaches out to serve many different populations - some defined by geographic location, specific ages or specific needs. Universally, however, Brighton Center reaches low-income hard-working families struggling to make ends meet or seeking a better quality of life for themselves and their families. Our recent Community Assessment showed that close to 70% of those we serve are working. The other 30% include those on fixed incomes, such as the elderly on social security, or those receiving disability. Our priority population is families under 200% of poverty. Many of the families served are single mothers with children.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,
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How is your organization using feedback from the people you serve?
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What significant change resulted from feedback?
Brighton Center is a community-based organization and has maintained a connection to the community since its founding in 1966. Brighton Center’s direction and growth are determined by the community. In 1968 Catherine Spaulding College recommended conducting a community assessment to drive future activities of the organization. Since then, every four years we ask the individuals and families we serve, key stakeholders, and community leaders what are their hopes and dreams for themselves, their children, and the community. It is that information, in addition to other data, that helps us determine our long-term direction. In May of 2021, our Board of Directors approved our FY 2023-2026 Strategic Plan.
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners,
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Brighton Center, Inc.
Board of directorsas of 06/01/2022
Tom Stoll
Union Savings Bank
Dan Groneck
Retired, US Bank
Dan Groneck
Retired, US Bank
Eric Johnson
Grant Thornton LLP
Damon V. Allen
Federal Home Loan Bank
Jodianne A. Broomall
Cincinnati Children's Medical Center
Sophia Depenbrock
NKY Scholar House Resident
David R. Fleischer
Alpha + Beta Strategies, LLC
Jim Garner
Garner Insurance Agency
Fred Haas III
National Band & Tag Company
Greta Hoffman-Walker
Hoffman Walker & Smith Attorneys at Law
Sarah E. Hughes
No. Central Area Health Ed. Ctr.
Ryan King
Medical Solutions
Dave Koeninger
Retired, Millennium Group
Jay Krebs
The Procter and Gamble Company
Michael Lakin
Horan
Heidi Murley
St. Elizabeth Physicians
Shannon O'Connell Egan
Graydon Head & Ritchey LLP
Brooks A. Parker
Messer Construction Company
Leyla Pena
Cincinnati Public Schools
Laura Pleiman
Boone County Fiscal Court
Jason V. Reed
Edmondson & Associates
Jill M. Scherff
Dinsmore & Shohl LLP
Maida Session
Duke Energy
Julie Sparks
Ernst & Young
Alan C. Thomas
Retired, NKU/Fort Thomas Education Foundation
Brian Todd
Clark Schaefer Hackett
Katie Walters
Q102/WKRQ FM Radio
Jason Wessel
St. Elizabeth Healthcare
Ingrid Washington
Gateway Community & Technical College
J. Rork Williams
Hillard Lyons
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 06/01/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.