Agriculture, Food, Nutrition

Meals on Wheels and Senior Outreach Services

  • Walnut Creek, CA
  • www.mowsos.org

Mission Statement

We enhance the lives of older adults in Contra Costa County who have a full range of needs by providing coordinated care that enables older adults to live independently and with dignity for as long as possible.

Main Programs

  1. Meals on Wheels
  2. CC Café
  3. Fall Prevention Program
  4. Friendly Visitors
  5. Care Management
  6. Home Care Referrals
  7. SNAP-Ed
Service Areas

Self-reported

California

Contra Costa County

ruling year

1985

Chief Executive Officer since 2012

Self-reported

Ms. Elaine Clark

Keywords

Self-reported

Meals On Wheels, Seniors, Homebound, Aging in place

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EIN

68-0044205

Contact

Cause Area (NTEE Code)

Meals on Wheels (K36)

Congregate Meals (K34)

Senior Centers/Services (P81)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Overview

Self-reported by organization

For more than 47 years we have been improving the lives of more than 5,000 seniors each year in Contra Costa County. We work with individuals to assess the whole person and provide services or referrals to meet individual needs. With one call, people are connected with experienced, knowledgeable and caring staff.

Our dedicated staff is expert at connecting seniors with essential services in Contra Costa County. We work together within and outside our agency to help keep our elderly neighbors healthy, safe and independent.

Programs

Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Program 1

Meals on Wheels

This program delivers hot meals primarily to homebound persons over the age of 60 who are unable to cook or shop for themselves. Our clients benefit from daily health and wellness checks and ongoing monitoring, including periodic in-home visits by dedicated outreach workers. We deliver 700 meals each weekday, Monday through Friday, using volunteer drivers. Meals can also be provided for Saturday and Sunday if the clients choose. Yearly we deliver over 170,000 meals to our clients.

Category

Food, Agriculture & Nutrition

Population(s) Served

Aging/Elderly/Senior Citizens

Budget

$554,281.00

Program 2

CC Café

Our CC Cafés offer hot, nutritiously balanced lunches that provide 1/3 the recommended dietary allowance (RDA) for adults 60+ years. Food is prepared with no salt added. Our agency oversees the C.C. Café in six locations throughout Contra Costa County. CC Café provides seniors with companionship and social interaction as well as a hot meal.

Category

Food, Agriculture & Nutrition

Population(s) Served

Aging/Elderly/Senior Citizens

Budget

$266,661.00

Program 3

Fall Prevention Program

Our Fall Prevention Program reduces preventable injuries and the loss of independence associated with falls among seniors. Services include home assessments and safety modifications, in-home exercise program, exercise classes, and public education. Independent analysis of our fall prevention program shows that 9-1-1 calls for falls are reduced by 53%.

Category

Health Care

Population(s) Served

Aging/Elderly/Senior Citizens

Budget

$280,494.00

Program 4

Friendly Visitors

Friendly Visitors matches isolated seniors with screened and trained volunteers from the community for weekly visits. We provide companionship to over 200 homebound seniors every week. This is the first senior visiting program in the county aimed at reducing depression among isolated seniors.

Category

Human Services

Population(s) Served

Aging/Elderly/Senior Citizens

Budget

$61,346.00

Program 5

Care Management

Care Management provides confidential guidance to help low-income older adults improve their quality of life and remain living at home. More than 300 seniors every year learn about and access services that allow them to live healthier lives and maximize independence. Our Care Managers help older adults avoid foreclosures and evictions and stay in their homes, and access critically needed healthcare and other life-saving services.

Category

Human Services

Population(s) Served

Aging/Elderly/Senior Citizens

Budget

$300,114.00

Program 6

Home Care Referrals

Home Care Referrals offers training and support for unpaid care providers, and referrals for low-cost, trustworthy, in-home help from capable, screened care providers.

Category

Health Care

Population(s) Served

Aging/Elderly/Senior Citizens

Budget

$76,650.00

Program 7

SNAP-Ed

SNAP-Ed provides nutrition education and obesity prevention activities for older adults, based on approved health education promotion programs. We offer Nutrition Education workshops and Tai Chi: Moving for Better Balance exercise classes.

Category

Health Care

Population(s) Served

Aging/Elderly/Senior Citizens

Budget

$26,000.00

Charting Impact

Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

  1. What is the organization aiming to accomplish?
    Our goal is simple: that seniors have access to all the help they need to remain comfortably and safely in their homes for as long as possible, maintaining their quality of life, and continuing to contribute to the entire community.
  2. What are the organization's key strategies for making this happen?
    Meals on Wheels and Senior Outreach Services operates seven programs that work together towards our mission of enhancing the quality of life for older adults. All of our services are provided free, thanks to generous financial donations and grants, and the services of our 1,000 volunteers.

    Our seven programs include:
    • Meals on Wheels delivers hot, nutritious meals to homebound seniors every weekday, as well as a daily health and wellness check and a social connection.
    • C.C. Cafés offer a healthy lunch and fun social activities for active seniors at 6 locations every weekday.
    • Home Care Referrals includes training and support for family members, and helps seniors and their families connect to low-cost, in-home help from pre-screened care providers.
    • Friendly Visitors matches isolated seniors with friendly volunteers for weekly visits, providing companionship.
    • Fall Prevention helps reduce preventable injuries and loss of independence associated with falls among seniors, through exercise programs and home safety modifications.
    • Care Management provides confidential guidance to help low-income seniors meet complex challenges by learning about and accessing services that improve their quality of life and maximize independence.
    • SNAP-Ed integrates nutrition education and obesity prevention activities for older adults, based on approved health education promotion programs.

    Meals on Wheels and Senior Outreach Services is unique in Contra Costa County in providing such a comprehensive range of services for seniors.
  3. What are the organization's capabilities for doing this?
    • Years of experience. Meals on Wheels and Senior Outreach Services has provided services for older adults in Contra Costa County since 1968.
    • Professional, caring, culturally competent staff. Our staff is highly qualified and experienced, holding advanced degrees when appropriate. Receptionist/Intake Worker, Director of Care Planning, and other key staff are bilingual (Spanish/English).
    • Community Partners. While serving as the “service home" for older adults seeking assistance to remain living at home, we partner with over two dozen private and public agencies to best serve older adults.
    • Volunteers. Over 1,000 individuals volunteer their services every year. This include 700+ Meals on Wheels volunteers, 150 Friendly Visitors, 100 C.C. Café volunteers, 20 office volunteers, 9 Board Members, 5 Fall Prevention volunteers, and dozens of special event volunteers.
  4. How will they know if they are making progress?
    • Number of homebound seniors who are not able to shop or cook for themselves who receive hot, nutritious home-delivered meals five days a week through our Meals on Wheels service.
    • Number of seniors who enjoy a nutritious meal and the companionship of their peers at a C.C. Café.
    • Number of seniors who receive home care assistance, enabling them to remain living at home in safety and with dignity, after receiving referrals to reliable, screened, low-cost home care providers.
    • Number of family caregivers who learn how to safely care for their loved ones at home after completing a 3-hour caregiver workshop.
    • Number of seniors who reduce their isolation after being matched with a friendly visitor for weekly visits.
    • Number of seniors who reduce their risk of falling after receiving in-home fall risk assessments and having appropriate fall prevention devices installed in their home.
    • Number of homebound seniors who reduce their risk of falling after completing a 10-week in-home exercise program, as measured by standardized pre- and post-assessments.
    • Number of seniors who reduce their risk of falling after completing a twice weekly, 18-week Tai Chi class, as measured by pre- and post-assessments.
    • Number of seniors who report improved mental and physical health outcomes after receiving one or more of our services.
  5. What have and haven't they accomplished so far?
    In fiscal year 2014-2015, MOWSOS accomplished the following:
    • 1,244 homebound seniors received hot, nutritious home-delivered meals five days a week through our Meals on Wheels service.
    • 1,181 seniors enjoyed a nutritious meal and the companionship of their peers at a C.C. Café.
    • 237 seniors received home care assistance, enabling them to remain living at home in safety and with dignity, after receiving referrals to reliable, screened, low-cost home care providers.
    • 39 family caregivers learned how to safely care for their loved ones at home after completing a 3-hour caregiver workshop.
    • 210 seniors reduced their isolation after being matched with a friendly visitor for weekly visits.
    • 133 seniors reduced their risk of falling after receiving in-home fall risk assessments and having appropriate fall prevention devices installed in their home.
    • 48 homebound seniors reduced their risk of falling after completing a 10-week in-home exercise program, as measured by standardized pre- and post-assessments.
    • 154 seniors reduced their risk of falling after completing a twice weekly, 18-week Tai Chi class, as measured by pre- and post-assessments.
Service Areas

Self-reported

California

Contra Costa County

Social Media

Funding Needs

Increasing numbers of elderly residents in Contra Costa County need help due to the continuing economic downturn. Dwindling resources in the community mean that seniors and their families have fewer places to go for helcan no longer take care of their homes, or suffer a serious fall. The services and support that we provide reduce these anxieties and help them remain in their homes. Please make a donation today to help us provide more seniors in need with these kind of caring, responsive services that can make all the difference.

Affiliations + Memberships

Meals on Wheels Association of America

Videos

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External Reviews

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Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

MEALS ON WHEELS AND SENIOR OUTREACH SERVICES
Fiscal year: Jul 01-Jun 30
Yes, financials were audited by an independent accountant.

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Operations

The people, governance practices, and partners that make the organization tick.

Meals on Wheels and Senior Outreach Services

Leadership

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2016, 2015 and 2014
  • Board Chair and Board Members
  • Access to the GuideStar Community
Need the ability to download nonprofit data and more advanced search options? Consider a Premium or Pro Search subscription.

Chief Executive Officer

Ms. Elaine Clark

BIO

Elaine's credentials include leadership roles in for-profit and not-for-profit arena. Most recently, Elaine served as Chief Operations Officer for Heather House in Fairfield.

STATEMENT FROM THE Chief Executive Officer

"Meals on Wheels and Senior Outreach Services began assisting seniors in Contra Costa County more than 47 years ago, providing services to help keep older adults well nourished. Today, with seven programs operating at the heart of our Care Management model, we provide comprehensive health and wellness support, enabling seniors to age in place independently, with dignity for as long as possible.

In addition to delivering 250,000 meals each year, we coordinate care for over 5,200 seniors throughout the county. Many of these individuals are homebound and unable to satisfy their most basic needs, such as receiving daily nutrition and much-needed healthcare.

Over the next 20 years, the needs of our senior population will continue to increase the demand for long-term healthcare and support services. In Contra Costa County, the number of residents over 65 is expected to double from the current 14%. Considering future demands, how will we continue to provide health and wellness support so seniors can maintain a good quality of life?

Meals on Wheels and Senior Outreach Services encourages your involvement. There are many ways to get involved: donations, volunteer efforts, sponsorships and advocacy.
"

Governance

BOARD CHAIR

John Judd

Federal Reserve Bank of California (Retired)

Term: Jan 2015 - Dec 2016

BOARD LEADERSHIP PRACTICES

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices. Self-reported by organization

Yes

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?