GOLD2021

Ascension DePaul Services (formerly Daughters of Charity Services of San Antonio)

aka ADSSA (formerly DCSSA)   |   San Antonio, TX   |  www.adssa.org

Mission

Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care, which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and words.

Ruling year info

1946

Chief Executive Officer

Mr. Patrick Butler

Main address

7607 Somerset Road

San Antonio, TX 78211 USA

Show more contact info

Formerly known as

Daughters of Charity Services of San Antonio

EIN

74-6106876

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

Child Day Care (P33)

Personal Social Services (P50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

DCSSA works to provide holistic and integrated services to individuals and families living in San Antonio who are low-income and/or living in poverty.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Neighborhood Health Program

The Neighborhood Health Program seeks to effectively increase the clients’ ability to be personally responsible for his/her health by eliminating or reducing barriers (including financial, transportation, geographic and cultural barriers) to accessing the health care services they need. A key attribute of the Neighborhood Health Program is an emphasis on establishing ourselves as a primary care home for the clients we serve.

 

The services offered through our Neighborhood Health Program include: adult primary care, adolescent care, pediatric care, dental care, counseling, health education, social services, case management, laboratory services, and limited pharmacy. Our services are organized and supported by an inter-disciplinary team (social workers, MDs, dentists, physician assistant/nurse practitioner, nurses, health educators, outreach workers) that together provide care with attention to the client’s physical, emotional and spiritual needs. Our medical and dental services are provided on a sliding scale fee for those who qualify. Counseling, health education, social services and case management are provided at no charge.

 

Our programs seek to involve people to find the solutions to their own problems…to provide a hand-up as opposed to a handout.

Population(s) Served
Adults

Daughters of Charity Services of San Antonio provides early childhood education to approximately 280 children annually from the ages of 6 weeks to 12 years, 7:30 a.m.-5:30 p.m. Monday-Friday at the DePaul Children’s Center, 3050 Golden Ave., and the DePaul-Wesley Children’s Center, 1418 Fitch St. Eighty percent of families in the program pay for child care on a sliding scale based on income and household size. The DePaul Center is accredited by the National Association for the Education of Young Children, while the DePaul-Wesley Center is pending accreditation.

DCSSA is uniquely positioned to deal with the full range of issues faced by children in poverty, providing emotional and behavioral support along with a strong educational foundation. The program uses the Texas Early Education Model guidelines for skills development. Individualized plans for children are based on age-appropriate benchmarks, with special attention given to children affected by poverty, or developmental delays and other disabilities. Children also are provided with two hot meals daily, plus a snack. Parenting programs are provided, with parents encouraged to volunteer at the centers, train become community leaders and serve on the Parent Advisory Committee.

Eighty-five percent of early childhood education enrollees are developmentally on track, based on the Teaching Strategies Gold assessment. Our DePaul facility has been certified as a Texas Rising Star (the quality-based rating system of child care providers participating in the Texas Workforce Commission’s subsidized child care program) 4-star provider for more than 15 years, and this facility is the only nationally accredited, publicly accessible early education program south of downtown San Antonio offering sliding-scale fees.

Well-educated, professional teaching and childcare staff members pursue ongoing further education to advance their skills. While we cannot track individual progress of children after they leave our program for reasons of privacy, testimonials from teachers and parents provide strongly positive feedback on our attendees’ academic readiness and success. Challenges to the program include hardships faced by families living in poverty, including lack of resources for mental and physical health care, obstacles to quality education for at-risk children, lack of nutritional resources, social stigma, and cutbacks in and competition for government funding.

To sustain the program, DCSSA will seek donations from individuals and in-kind donations in addition to grants, in accordance with our annual development plan. While 15 percent of families now pay full fees for their children’s participation, DCSSA intends to engage a marketing firm in FY16/17 to create a plan and materials that will promote the program to more families able to pay full fees.

Population(s) Served
Families

Where we work

Affiliations & memberships

Affiliate/Chapter of National Organization (i.e. Girl Scouts of the USA, American Red Cross, etc.) - Affiliate/chapter 1958

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

ADSSA is working hard to break the cycle of poverty and reduce the number of multi-generational families we see visit us for services.

Faithful to the Vincentian tradition, Ascension DePaul Services (formerly Daughters of Charity Services of San Antonio) commits to serving all persons with special attention to those who are poor and vulnerable. Our organization is dedicated to spiritually-centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and words. All those needing care are welcome, and no one experiences discrimination for any reason.

We look at the social determinants of health to help individuals and families close gaps that help them provide for themselves. Untreated medical, dental, or mental health issues affect all aspects of life. We work to treat those issues. Early education is vital for lifelong success and we provide early education. Educating people on basic life skills, for example financial literacy, job search skills, stress management, and substance abuse are all areas that affect every part of life.

We operate a medical, dental, and counseling facility (La Mision Family Health Care) to meet the physical and emotional needs of the people we serve. We operate two child care centers in South San Antonio that are NAEYC accredited and Texas Rising Star-4 Star centers. One of them being a Head Start/Early Head Start Center. There are very few centers South of downtown San Antonio with these accreditations. Our DePaul Family Center allows ADSSA to meet the emergency needs of families by providing vital social services (food pantry, clothes closet, case management, etc.) and provides various education & exercise classes.

We are providing truly integrated services. Treating people using the social determinants of health is extremely complex and we are putting systems in place to ensure our clients are treated in all areas that affect their lives. Our parenting courses are growing, our medical/dental/behavioral health/social services outreach continues to grow, and our child care centers continue to be accredited and flexible to change with the needs of the community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve all people with special attention to those who are most poor and vulnerable.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Focus groups or interviews (by phone or in person), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

Ascension DePaul Services (formerly Daughters of Charity Services of San Antonio)
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Ascension DePaul Services (formerly Daughters of Charity Services of San Antonio)

Board of directors
as of 09/28/2021
SOURCE: Self-reported by organization
Board chair

Mr. Tom Roberts

Vitanova Biomedical

Term: 2019 -

Tom Roberts

Vitanova Biomedical

Ray Berend

Padgett Stratemann (Retired)

Christine Fernandez

Valero Energy Corporation

Donna Montemayor

H-E-B

Paul Rowland

USAA (Retired)

Salvatrice Murphy

Daughters of Charity

Joe Pena

Frost Bank

Lourdes Castro Ramirez

University Health System Foundation

Jean Dwyer

Daughters of Charity

Andrea Guerrero-Guajardo

Office of Melissa Cabello Havrda, San Antonio City Council District 6

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/28/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 09/28/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.