Home Hospice of Grayson County
Programs and results
What we aim to solve
Creating awareness in the community of the benefit of Hospice and Palliative Care for those dealing with advanced, serious and terminal illness. Create new programs to improve delivery of services to the community. Specifically, that a non-profit hospice provides better care and support to the patient and family.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Hospice Care
We provide care to patients and families facing life-limiting disease wherever they call home. Interdisciplinary team of professionals and volunteers provides interventions for physical, emotional, spiritual and social pain and symptoms resulting from terminal illness.
Hospice and Palliative Care Program
Patients and families with chronic or advanced illness, receive support and guidance from trained palliative care staff: nurses, physicians, nurse practitioners and social workers. The goal is to help patients control pain and manage disease symptoms while allowing them to seek curative treatment. Our team also works to ensure that patients have a listening ear and the touch of someone who cares in addition to their family members and caregivers.
Bereavement / Grief Support
We provide support and guidance for all in our community who grieve. Program includes availability of 1 on 1 counseling, literature, ongoing grief support groups, and community education programming regarding grief and loss. Programs are offered to the community at no-cost.
Camp Dragonfly
A grief and loss camp that provides therapeutic and supportive educational activities for children, age 8 to 12 years, who have experienced the loss of someone significant in their young lives.
Each camp is two full days of activities designed to both teach responses to grief and provide the opportunity to demonstrate their new coping skills. Activities are both group and individual based and in many cases the ratio of camper to support staff is 1:1. This allows for increased communication and expression. Activities include trail hikes, trust exercises, expressive activities and music.
On the last day, parents are invited to attend a workshop to provide strategies that they can use at home in grief support. The staff will also provide an assessment review to the family at the end of the camp. This provides additional insight and strategies for dealing with and supporting their child’s grief.
Home Hospice Charity Care Program
We provide care to patients and families facing life-limiting disease wherever they call home. Interdisciplinary team of professionals and volunteers provides interventions for physical, emotional, spiritual and social pain and symptoms resulting from terminal illness.
Through our Charity Care Program, we provide the full range of services regardless of the patient's ability to pay.
Where we work
Awards
Best Hospice Services 2022
Best Of Texoma
Non Profit Organization 2022
Best of Texoma
Hospice Honors Elite 2022
Healthcare First
Best Hospice Services 2021
Best of Texoma
Non Profit Organization 2021
Best of Texoma
Hospice Honors Elite 2021
Healthcare First
Non Profit Organization 2021
Best of Cooke County
Member of the Year 2021
Gainesville Chamber
Best Hospice Services 2020
Best of Texoma
Hospice Honors Elite 2020
Healthcare First
Affiliations & memberships
National Hospice and Palliative Care Organization 1995
United Way Member Agency 1985
Texas Non-Profit Hospice Alliance 2002
Texas New Mexico Hospice Organization 2005
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Related Program
Hospice and Palliative Care Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of volunteers
This metric is no longer tracked.Totals By Year
Related Program
Hospice Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Pre-COVID we had a very active volunteer base, during COVID we were unable to use volunteers for our main programs. Like many organizations, it has been slow to build back up the volunteer base .
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
For 2023 our goals:
1) Establish a Sustainable and Productive Palliative Care Program
2) Offer Services to the Community to Maximize Utilization of Programs
3) Increase Non-Patient Revenue - Seek Innovative Ways to Leverage Resources for Sustainability
4) Retain, Attract, Educate and Engage Highest Quality Caring and Dedicated staff
5) Implement Marketing Plan for Brand Recognition in the Community
What are the organization's key strategies for making this happen?
Enhance our Palliative Care program
Leverage our Performance Improvement Process to identify and address opportunity areas
Launch a new website
Offer more programs and education in the community
Improve our Planned Giving Programs
Offer fundraising events throughout the year
Improve donor relations
What are the organization's capabilities for doing this?
We have trained staff and volunteers who deliver quality care every day to our patients, their families and our community.
We are continuing to be strategic in evaluating our staffing needs by adding a nurse practitioner in 2016 and providing funding for additional nursing training and certification.
We have a board of community members who have a passion for our non-profit organization.
We have strong community support.
We were the first hospice in the community and have the most experience in providing hospice in our service areas.
What have they accomplished so far and what's next?
We have Nurse Practitioners and Medical Directors trained and certified in Palliative Care.
We have a nurses and social workers that have attended training and education for certification.
We have added new, engaged members to the board.
We have offered new training for our existing volunteers and have begun working with new volunteers.
Our new website will be launched in the spring.
Two key funding events will be held in the spring and summer.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
-
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Home Hospice of Grayson County
Board of directorsas of 07/13/2023
Amber Grubb
Dental Organization
Term: 2022 - 2024
Kitty Richardson
Texoma Health Foundation
Term: 2022 - 2024
Virginia O'Hanlon
Amber Grubb
George Aune
Charles Dannel
John Wusterhausen
Keith Orsburn
Don Wood
Kitty Richardson
Pat Flynn
Denise Peckham
Rose Marr
Ron Nickels
Ruth Summers
Auxiliary
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 05/20/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.