PLATINUM2022

Home Hospice of Grayson County

aka Home Hospice of Grayson, Cooke & Fannin Counties   |   Sherman, TX   |  www.homehospice.org

Mission

Our Mission: To provide the best care and support to enhance the Quality of Life of our patients and their families

Notes from the nonprofit

Accredited by Community Health Accreditation Partner (CHAP) Member Texas New Mexico Hospice Organization Member Texas Non-Profit Hospice Alliance Best of Texoma - Best Hospice Services for past three years 2021 Member of the Year - Gainesville Chamber of Commerce It is our privilege to serve the members of our community. Quality of Life is Our Mission.

Ruling year info

1983

Administrator / Executive Director

Tina L Garner

Main address

P. O. Box 2306

Sherman, TX 75091 USA

Show more contact info

EIN

75-1865122

NTEE code info

Hospice (P74)

Home Health Care (includes Visiting Nurse Associations) (E92)

Family Counseling, Marriage Counseling (P46)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Creating awareness in the community of the benefit of Hospice and Palliative Care for those dealing with advanced, serious and terminal illness. Create new programs to improve delivery of services to the community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hospice Care

We provide care to patients and families facing life-limiting disease wherever they call home. Interdisciplinary team of professionals and volunteers provides interventions for physical, emotional, spiritual and social pain and symptoms resulting from terminal illness.

Population(s) Served
Adults
Children and youth

Patients and families with chronic or advanced illness, receive support and guidance from trained palliative care staff: nurses, physicians, nurse practitioners and social workers. The goal is to help patients control pain and manage disease symptoms while allowing them to seek curative treatment. Our team also works to ensure that patients have a listening ear and the touch of someone who cares in addition to their family members and caregivers.

Population(s) Served
Adults
Children and youth

We provide support and guidance for all in our community who grieve. Program includes availability of 1 on 1 counseling, literature, ongoing grief support groups, and community education programming regarding grief and loss. Programs are offered to the community at no-cost.

Population(s) Served
Adults
Children and youth

A grief and loss camp that provides therapeutic and supportive educational activities for children, age 8 to 12 years, who have experienced the loss of someone significant in their young lives.
Each camp is two full days of activities designed to both teach responses to grief and provide the opportunity to demonstrate their new coping skills. Activities are both group and individual based and in many cases the ratio of camper to support staff is 1:1. This allows for increased communication and expression. Activities include trail hikes, trust exercises, expressive activities and music.
On the last day, parents are invited to attend a workshop to provide strategies that they can use at home in grief support. The staff will also provide an assessment review to the family at the end of the camp. This provides additional insight and strategies for dealing with and supporting their child’s grief.

Population(s) Served
Children and youth
Families

We provide care to patients and families facing life-limiting disease wherever they call home. Interdisciplinary team of professionals and volunteers provides interventions for physical, emotional, spiritual and social pain and symptoms resulting from terminal illness.

Through our Charity Care Program, we provide the full range of services regardless of the patient's ability to pay.

Population(s) Served
Adults
Children and youth

Where we work

Awards

Hospice Honors Elite 2021

Healthcare First

Affiliations & memberships

National Hospice and Palliative Care Organization 1995

United Way Member Agency 1985

Texas Non-Profit Hospice Alliance 2002

Texas New Mexico Hospice Organization 2005

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Hospice and Palliative Care Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

For 2023 our goals:
1) Establish a Sustainable and Productive Palliative Care Program

2) Offer Services to the Community to Maximize Utilization of Programs

3) Increase Non-Patient Revenue - Seek Innovative Ways to Leverage Resources for Sustainability

4) Retain, Attract, Educate and Engage Highest Quality Caring and Dedicated staff

5) Implement Marketing Plan for Brand Recognition in the Community

Enhance our Palliative Care program
Leverage our Performance Improvement Process to identify and address opportunity areas
Launch a new website
Offer more programs and education in the community
Improve our Planned Giving Programs
Offer fundraising events throughout the year
Improve donor relations

We have trained staff and volunteers who deliver quality care every day to our patients, their families and our community.

We are continuing to be strategic in evaluating our staffing needs by adding a nurse practitioner in 2016 and providing funding for additional nursing training and certification.

We have a board of community members who have a passion for our non-profit organization.

We have strong community support.

We were the first hospice in the community and have the most experience in providing hospice in our service areas.

We have Nurse Practitioners and Medical Directors trained and certified in Palliative Care.

We have a nurses and social workers that have attended training and education for certification.

We have added new, engaged members to the board.

We have offered new training for our existing volunteers and have begun working with new volunteers.


Our new website will be launched in the spring.

Two key funding events will be held in the spring and summer.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve all in the community that have an advanced, serious or terminal illness. In our work, terminal illness has no boundaries in regard to demographics, orientation, race, or financial status.

  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Our patient care surveys highlight areas we do well and others we can improve. We saw a drop in comprehension with the multiple documents a patient must complete. Recently, we looked at ways that we can improve communications during our admission process and follow-up visits. This helped us improve understanding and comfort level for the patient and family.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    People are able to connect the care we provide and how it impacts the lives of others. They see that their contribution of both time and money make a difference.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome,

Financials

Home Hospice of Grayson County
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Home Hospice of Grayson County

Board of directors
as of 05/20/2022
SOURCE: Self-reported by organization
Board co-chair

George Aune

Lake Kiowa

Term: 2023 - 2021


Board co-chair

Amber Grubb

Dental Partnership

Term: 2022 - 2024

Virginia O'Hanlon

Beth Williams

Grayson Auxiliary

Amber Grubb

Terry Crow

George Aune

Charles Dannel

Mark Frazier

Peggy Hoover

John Wusterhausen

Keith Orsburn

Don Wood

Kitty Richardson

Pat Flynn

Lisa Perkins

Denise Peckham

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 5/20/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

Equity strategies

Last updated: 05/20/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.