PLATINUM2024

Wilkinson Center

Pathways to Success

aka Wilkinson Center   |   Dallas, TX   |  http://www.wilkinsoncenter.org

Mission

Wilkinson Center’s mission is to transform the lives of Dallas families by providing pathways to self-sufficiency with dignity and respect. We fulfill that mission by helping families face critical life challenges, including food insecurity, lack of education, economic instability, unemployment, and underemployment. We offer integrated services to help our clients overcome their barriers and advance economically to self-sufficiency. Our formula for success is case management, compassionate staff, dedicated volunteers, and effective individualized programming. All of our programs are provided free of charge.

Ruling year info

1997

Executive Director

Daley Ryan

Main address

8344 E. RL Thornton Freeway Suite 235

Dallas, TX 75228 USA

Show more contact info

EIN

75-2712117

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Adult, Continuing Education (B60)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food and Emergency Services

Food and Emergency Services
Since 1982, Wilkinson Center has provided food and emergency services in Dallas. The areas we serve have some of the highest poverty in Dallas with an aggregate of 22.6% of families living in poverty. Since the recession, our clients have seen an increase in food prices but salaries have not risen accordingly. Food subsidies have been cut and the number of baby boomers retiring without enough assets is growing. Many of our clients are women and children. Within our service area, a staggering 72% of children live in low-income households. The USDA designates a large portion of our service area as a food desert.

Food and Emergency Services include:
- Food assistance based on income at or below the Texas commodity Assistance program guidelines.
- Rent or utility assistance available once per year to qualified clients who agree to 12 months case management follow-up.
- Access to free one-on-one financial coaching services.

Population(s) Served
Adults
Children and youth
Families
People with disabilities
Economically disadvantaged people

Adult Education Programs
Wilkinson Center offers Adult Education at no charge, including classes in English as a Second Language, Computer Literacy, study for obtaining a GED, and also provides Financial Coaching. Classes give our clients the opportunity to obtain a job or advance in their current employment and offer other supportive services that provide guidance for job readiness and financial management. Currently, we serve our Adult Education students at nine locations, including our Family Education Center. The vast majority of adult students are female, about half of which come from households that support children.

Population(s) Served
Adults
Economically disadvantaged people
Immigrants and migrants
Ex-offenders

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Pounds of Food distributed

This metric is no longer tracked.
Totals By Year
Related Program

Food and Emergency Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of clients who complete job skills training

This metric is no longer tracked.
Totals By Year
Related Program

Adult Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Students enrolled in Adult Education

This metric is no longer tracked.
Totals By Year
Related Program

Adult Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

At Wilkinson Center, we have developed an integrated approach to solving the complex puzzle of poverty, helping clients address barriers to self-sufficiency such as food insecurity, lack of education, economic instability, unemployment, or underemployment.

We offer primary services at multiple locations throughout East and Southeast Dallas including our Food Pantry, Family Education Center, Uptown office, a wing of classrooms at Eastfield College/Pleasant Grove, and on-site locations at local businesses and partner agencies. Case Managers help clients establish a personalized plan for economic stability and self-sufficiency. Through this process, clients identify barriers to their success, determine individual goals, and define the support needed to help them achieve their objectives. Case Managers then refer clients to Wilkinson Center programs or other sources of assistance. Periodic follow-up is conducted to ensure that the client is continuing to progress toward the goals they have identified. Wilkinson Center programs include:

Adult Education: ESL, GED, Computer Literacy and CareerWorks
Employment Access/CareerWorks: Skills training for job seekers, resume help, and referrals to employment resources
Financial Education: Financial Literacy classes and one-on-one Financial Coaching
Food and Emergency Assistance: Food support; benefit screening; and rent, utility, and temporary financial assistance

As GED students complete their study, they will soon be able to access our GED Testing Center, thus eliminating long drives and wait times to access the few testing centers in the area. Participants in all programs are encouraged to access free Financial Coaching services that provide individualized support both during and beyond the program classes.

Our strategy to meet these goals is:
1. a. Continue to add skill assessment services and job training in partnership with local colleges and businesses.
b. Provide additional job search services.
c. Improve clients standard of living through financial coaching and provision of information about asset building.
2. Provide nutritional information through video presentations in client waiting area for the Food Pantry as well as cooking classes and nutritional education in cooperation with our Family Education Center.
3. Provide services for Family Enhancement that include:
• Early Childhood and Elementary School Activities for the children of adult participants. Children will learn pre-literacy skills such as numbers, colors, letters, and more importantly will start enjoying the school environment, getting them ready for Pre K or Kindergarten.
• Interactive Learning Activities (ILA) provide an opportunity for parents and children to learn together in a structured environment.

Staff education level and experience provides for an optimal experience for clients. Case managers assist clients in planning their own pathway out of poverty.

Case Managers have also been trained as Financial Coaches.

-The Food Pantry was remodeled to add to efficiency of operation for both clients and staff.
-A Family Education Center was opened in 2013 to provide more convenient access to classes, programs, and workshops.
-Two generation Family Enhancement programs provide education services for the entire family.
-A GED Testing Center is due to be completed by the end of 2015 to proved easier access to testing services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection

Financials

Wilkinson Center
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Wilkinson Center

Board of directors
as of 02/15/2024
SOURCE: Self-reported by organization
Board chair

Atul Sethi

Mooring Bay Capital Management

Term: 2022 - 2025

Jose O DeSouza Jr.

Signature Baking Company

Katie Skipworth

Community Volunteer

Cheryl Eskridge

K-Star Asset Management LLC

Elizabeth L Willis

PricewaterhouseCoopers

Jeanne Athos-Adler

Blue Skies Strategy Coaching

Dawn Cordero

AT&T

Kent Cummings

PGIM Real Estate

Chris Gilker

Integrity Funding / Revere Capital

Lynn Romelko Jacobs

Southern Methodist University

Lola Lott

Professional Consultant

Nahemia Lusan

JPMorgan Chase

Drew Ross

SHM Architects

Daley Ryan

Executive Director, Wilkinson Center

Kathryn Brennan

Celanese

Susie Johnson

Bank of America

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes