Carole & Ronald Krist Samaritan Counseling Center

Touching Lives and Healing Hearts

aka Krist Samaritan Center   |   Houston, TX   |  www.samaritanhouston.org

Mission

The mission of the Carole & Ronald Krist Samaritan Center (KSC) is to help those in need attain emotional, mental and spiritual health through counseling, education, and professional training programs. We strive to serve everyone regardless of age, ethnicity, faith, or ability to pay.

Ruling year info

1986

Executive Director

Dr. Jacklin Tawadrous, PhD, LP

Main address

16441 Space Center Blvd. Suite C-100

Houston, TX 77058 USA

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EIN

76-0173176

NTEE code info

Mental Health Treatment (F30)

Mental Health Disorders (F70)

Counseling Support Groups (F60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

KSC is working hard to remove the physical and financial barriers clients are faced with in order to receive mental health care access.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Counseling and Psychological Testing

We follow the Good Samaritan in showing love with all our Heart, Soul, Strength, and Mind by making mental health care accessible to everyone.
¥ The traditional counseling center is at the Heart of what we do.
¥ We care for Souls alongside communities of faith by equipping and caring for clergy.
¥ The Strength of our partners lets us innovatively integrate care into the community.
¥ We promote healthy Minds through psychological testing and treatment.

Population(s) Served
Age groups
Multiracial people
Family relationships
Sexual identity
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Religious groups, Social and economic status, Family relationships, Age groups, Ethnic and racial groups

Related Program

Counseling and Psychological Testing

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Ethnic and racial groups, Family relationships, Health, Religious groups

Related Program

Counseling and Psychological Testing

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Goal 1:Grow, expand, scale or increase access to our existing programs and services.
Goal 2: Our commitment to further our advocacy work for our organization and or cause area.
Goal 3: Invest in the capacity of our organization

We provide the greater Houston/Galveston area with affordable mental health services, with a fee adjustment scale based on income. We seek to prevent and mitigate mental health issues by making care readily available in the places where people live, work, study, worship, and receive primary health and social services. This year we plan to expand our offerings with psychiatric care, and to continue our partnership with school districts to provide in-school services.

With the support of our collaborative partners, we are able to expand our services to be able to meet the client where they live and work. By doing so, we are able to remove barriers that otherwise would of prevented the client from receiving mental health services.

KSC has been able to reach several hundred clients over the past year by providing services onsite and free of charge to clients. This has resulted in positive outcomes for clients and higher level of functioning reported by clients.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We provide outpatient spiritually integrated mental health services to individuals, couples, and families ages 2 years old and up. We accept most major insurance plans, including Tricare, Medicare, and Medicaid, and also provide services on an Adjusted Fee Scale for individuals and families that are uninsured or under-insured.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    A recent change we implemented due to feedback from clients was to provide reminder texts/calls to help clients remember their sessions and to decrease client no-show rates. Also, we have also provided forms electronically to help expediate the intake process, another response due to feedback from clients.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    Asking feedback from others have created a more equitable power dynamic. By providing the opportunity for clients to provide feedback, we are allowing the opportunity to listen to the people we serve.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.),

  • What challenges does the organization face when collecting feedback?

    The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

Carole & Ronald Krist Samaritan Counseling Center
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Carole & Ronald Krist Samaritan Counseling Center

Board of directors
as of 1/18/2022
SOURCE: Self-reported by organization
Board chair

Mrs Janet Horn

Community Volunteer

Term: 2019 - 2021

Cherie Kelsey

Kelsey ICO

Cy Helm, Jr.

The Helm Foundation

Janet Horn

Community Foundation

Sherie Beckman

Mithoff Law

Rob Harlow

Jackson Walker Law

James Furr

Houston Graduate School of Theology

Pat Green

Community Volunteer

Justine Townsend

Consultant, YPTC

Dennis Mosier

Associate Professor of Neurology

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 01/18/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Egyptian
Gender identity
Female
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 01/07/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.