VERDE VALLEY SANCTUARY
Where abuse ends and healing begins
Programs and results
What we aim to solve
1. Advocating for Legal Change 2. Enhancing Financial Freedom 3. Ensuring Positive Visibility 4. Engaging Community Partners 5. Recruiting Volunteers 6. Supporting Organizational Structure 7. Meeting the Needs
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Emergency Domestic Violence Shelter
The 28-bed shelter provides 24/7 trauma-informed care for clients for up to four months. On-site advocates provide safety planning, support groups, case management, intensive advocacy, support programs and activities for children who reside in the shelter, transportation, self-care support, emotional support, and education about domestic violence and sexual assault.
Additionally, advocates help survivors assess their needs, identify their options, find resources, apply for jobs, set goals, locate permanent housing, and navigate the legal system. Services also include referrals to medical, mental, and mental health providers and other community resources.
Transitional Housing Program
We provide transitional housing for clients who need to create a positive rent profile to help them qualify for affordable housing. The transitional housing program will provide short to midterm safe housing, for six to 24 months. Residents of this program will have access to trauma-informed and survivor-centered case management, advocacy, emotional support, and a match savings program.
The need for safe, affordable housing for survivors of domestic violence and sexual assault is well documented. Without access to housing options, survivors healing from those traumas are often forced to live in substandard conditions or return to unsafe environments. While many survivors need only short-term, emergency shelter, others face numerous barriers to achieving independence free from the abuse and require long-term housing assistance and a variety of support services.
Youth Empowerment Services (YES)
Since 1995, the Verde Valley Sanctuary has been serving children and teens at risk through the YES Program. We now serve over 2,100 youth through a combination of school-based and community-based prevention and intervention programming aimed at preventing domestic violence in local families. Staff provide classroom trainings in ten (10) schools in Cottonwood, Camp Verde, Clarkdale, and Beaver Creek/Rimrock. The YES program empowers students to make positive choices. We believe in starting early and investing in prevention strategies. School administrators want the YES Program. The students are eager to learn and are invested in the presentations and conversations. Staff engage youth input, and it is a genuinely participative experience. The YES Program gives students information to be empowered to make the best choices for themselves.
Legal Advocacy Services
The court process can be very challenging, even for those who have experience in court. Survivors of domestic violence can face a number of legal issues that either directly stem from, or are affected by, the actions of those who use abuse. These issues can include obtaining protection orders against an abuser; filing for divorce; seeking custody of and/or visitation with minor children; and filing for child support. Our lay-legal advocates provide trauma-informed assistance and support to survivors of domestic and sexual violence as they engage with legal system. These services primarily focus on assisting clients with obtaining orders of protection and pursuing divorce and custody issues. Legal advocates are also available for court accompaniment to court hearings. Our advocates do not act as attorneys for survivors and are not able to provide legal advice. However, they are available to assist survivors in navigating the legal process.
Outreach Center
Our Community Based Services Department offers mobile advocacy services to survivors who do not need, or choose not to enter shelter, but need many of the same supports. Those advocates meet with survivors and offer regular case management; information, referral, housing assistance, and connection to other support services a survivor, or their family, may need. They also host regular community support groups called Time to Talk that are available to anyone in the community who may need them. Participants of the support groups do not need to be enrolled in services with Verde Valley Sanctuary to participate.
Where we work
Affiliations & memberships
Arizona Coalition to End Sexual & Domestic Violence 2022
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of people who received presentations on healthy relationships
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Men and boys, Children and youth
Related Program
Youth Empowerment Services (YES)
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of clients assisted with legal needs
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Victims and oppressed people
Related Program
Legal Advocacy Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
January 1, 2022 through December 31, 2022
Number of crisis hotline calls answered
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Victims and oppressed people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
January 1, 2022 through December 31, 2022
Number of clients assisted with outreach advocacy needs
This metric is no longer tracked.Totals By Year
Related Program
Outreach Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
January 1, 2022 through December 31, 2022
Number of clients assisted with emergency shelter
This metric is no longer tracked.Totals By Year
Related Program
Emergency Domestic Violence Shelter
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
1. Advocating for Legal Change – Inform judges of domestic violence and the effects; Lawyer to judge appointments; Facilitate domestic violence training for judges; Ask to meet judges on new legislation; Research judges running for election to ensure domestic violence skill; Education regarding legal barriers; Leverage partnerships to educate judges and hold accountable.
2. Enhancing Financial Freedom – Reconnect with lost donors; Donor drive; Keep database current; Communicate frequently with donors and community; Engage fundraising professional for capital campaign; Increase fundraising; Build monetary margins in all budgetary items; Prioritize expenses; Sell 6th Street property;10 individuals include VVS in their estates.
3. Ensuring Positive Visibility – Be proactive with good & positive publicity; Positive publicity 24 times; Acknowledge negative PR and seek to resolve; Redirect and focus on positive; Plan PR campaign.
4. Engaging Community Partners – Attend or host CCRT’s & RSHN’s; Be present at community events; Present to potential community alliances; Link with law enforcement; Create and open Family Advocacy Center; Formalize agency partnerships.
5. Recruiting Volunteers – Incentives for volunteers; Seek contractors to offer pro-bono work; actively recruit; Formalize volunteer recruitment & onboarding; Recruit board and committee volunteers; Recommend VVS to worthy recruits; Active social media; Internet campaign; Market volunteer opportunities.
6. Supporting Organizational Structure – Create training and onboarding of new technology; Improve benefits package; Update team handbook & business management manual; stay on top of training needs; staff feedback anonymous survey; Standardize operational processes; Plan construction timeline; Create development plan to address all barriers; decisions made collaboratively.
7. Meeting the Needs - Expand Shelter Space; Increase shelter beds; Add housing; Studio apartments as shelter space; Increase transitional housing; Expand pet space; Transitional housing for 12 families; Expand Legal and Outreach; Financial training for clients to map out their financial freedom; Dental program for clients; Offender program statewide attention; Technology classes for clients & staff; Serve more than 5,000 clients; National example pet friendly role; Remodel 221 property.
What are the organization's key strategies for making this happen?
STRATEGIC DIRECTION 1: Engaging the Community, Ensuring Positive Visibility, and Recruiting Volunteers.
STRATEGIC DIRECTION 2: Meeting the Needs by Addressing Legal Advocacy Changes, Expanding Shelter and Pet Care Space, Transitional Housing, and Expanding Services.
STRATEGIC DIRECTION 3: Enhancing Financial Freedom by Fully Engaging Donors, Increasing Fundraising, and Paying Off two Mortgages.
STRATEGIC DIRECTION 4: Supporting Organizational Structure by Improving Business and Personnel Management Practices, Providing Staff Training, Engaging Staff Feedback, and Planning New Building Construction.
What are the organization's capabilities for doing this?
Organizational culture - An inclusive company culture empowers and engages employees, and supports organizational goals:
– Culture supports development and shapes the organization’s identity.
– Employees’ mindsets help them function well.
– Collaboration promotes teamwork, forms alliances, and allows cross-functional communication.
Leadership performance - Organizational leaders represent the organization well and effectively manage and inspire employees:
– A clear leadership brand exists that distinguishes the organization.
– Perception of leadership is positive.
– Leadership qualities remain consistent throughout teams.
– Leadership skills are embedded throughout the organization, with learning opportunities for all employees.
Strategic unity - Strategic point of view is articulated and embraced throughout the organization:
– There is a continual investment in the practices and procedures necessary for strategy development and to implement the strategy.
– All employees throughout the organization consistently understand what the organizational strategy is and why it matters.
– Employees recognize how their role supports the strategy.
– Employees feel heard and see their suggestions acted on.
Innovation - Delivering successful new products and services. Regularly updating processes for continuous improvement:
– Focused on the future, not the past.
– Willingness to re-invent parts of the organization.
– Sound processes are in place that can take on something new.
– An atmosphere of excitement is created over new concepts.
Agility - Being responsive and flexible concerning changes in the internal and external environment:
– Skilled and knowledgeable employees who are prepared to adapt.
– Prompt decision-making processes that don’t rely on bureaucracy.
– Proactive planning that can be adjusted to respond to the competition or unexpected events.
– Flexible systems and workflows that can accommodate the organizational change process or expansion.
Talent - Employees at all levels are competent in what they do:
– Employees are equipped with the skills and tools they need to perform their roles in the present and for future requirements.
– Employees are committed to doing their jobs well and consistently.
– Learning and development is championed and provided.
– Ability to motivate and retain competent employees.
Customer connectivity - Established client and donor relationships based on trust and overall strong customer focus are the mainstay.
– Priority is placed on dedicated teams who have a meaningful connection with clients and donors.
– Committed accountability to clients and donors.
– Strong client and donor data collection and analytics.
What have they accomplished so far and what's next?
Progress will be reported in February of 2023.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
VERDE VALLEY SANCTUARY
Board of directorsas of 06/01/2023
David Hanke
Retired senior executive for healthcare, medical devices, and information technology
Term: 2018 - 2024
Marylu Miller
Retired ER Nurse
Ray Mossey
Former Police Officer and Senator
Christina Lembert
Retired
Carlin Coleman
Retired Graphic Designer
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as: