PLATINUM2023

VERDE VALLEY SANCTUARY

Where abuse ends and healing begins

aka V.V.S.   |   Sedona, AZ   |  https://verdevalleysanctuary.org

Mission

Our mission is to provide safety, services, and comfort to survivors of domestic and sexual violence. Between July 1, 2021, and June 30, 2022, Verde Valley Sanctuary provided services to nearly 1500 survivors through our shelter, community-based services, and crisis hotline. Our Youth Empowerment Services prevention education program (YES) came back with a vengeance after the height of the pandemic and provided education to over 2100 youth!

Notes from the nonprofit

Verde Valley Sanctuary is a 501(c)(3) not-for-profit organization and qualifying charitable organization for the Arizona Tax Credit. Federal Tax ID: #86-0741314. Qualifying Charitable Organization (QCO) Code #20041.

Ruling year info

1994

Executive Director

Jessye Johnson

Main address

P.O. Box 595

Sedona, AZ 86339 USA

Show more contact info

EIN

86-0741314

NTEE code info

Family Violence Shelters and Services (P43)

Victims' Services (P62)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

1. Advocating for Legal Change 2. Enhancing Financial Freedom 3. Ensuring Positive Visibility 4. Engaging Community Partners 5. Recruiting Volunteers 6. Supporting Organizational Structure 7. Meeting the Needs

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Domestic Violence Shelter

The 28-bed shelter provides 24/7 trauma-informed care for clients for up to four months. On-site advocates provide safety planning, support groups, case management, intensive advocacy, support programs and activities for children who reside in the shelter, transportation, self-care support, emotional support, and education about domestic violence and sexual assault.

Additionally, advocates help survivors assess their needs, identify their options, find resources, apply for jobs, set goals, locate permanent housing, and navigate the legal system. Services also include referrals to medical, mental, and mental health providers and other community resources.

Population(s) Served
Victims and oppressed people
Women and girls
LGBTQ people
Heterosexuals
Men and boys

We provide transitional housing for clients who need to create a positive rent profile to help them qualify for affordable housing. The transitional housing program will provide short to midterm safe housing, for six to 24 months. Residents of this program will have access to trauma-informed and survivor-centered case management, advocacy, emotional support, and a match savings program.

The need for safe, affordable housing for survivors of domestic violence and sexual assault is well documented. Without access to housing options, survivors healing from those traumas are often forced to live in substandard conditions or return to unsafe environments. While many survivors need only short-term, emergency shelter, others face numerous barriers to achieving independence free from the abuse and require long-term housing assistance and a variety of support services.

Population(s) Served
Victims and oppressed people
Women and girls
Heterosexuals
LGBTQ people
Men and boys

Since 1995, the Verde Valley Sanctuary has been serving children and teens at risk through the YES Program. We now serve over 2,100 youth through a combination of school-based and community-based prevention and intervention programming aimed at preventing domestic violence in local families. Staff provide classroom trainings in ten (10) schools in Cottonwood, Camp Verde, Clarkdale, and Beaver Creek/Rimrock. The YES program empowers students to make positive choices. We believe in starting early and investing in prevention strategies. School administrators want the YES Program. The students are eager to learn and are invested in the presentations and conversations. Staff engage youth input, and it is a genuinely participative experience. The YES Program gives students information to be empowered to make the best choices for themselves.

Population(s) Served
Children and youth
At-risk youth

The court process can be very challenging, even for those who have experience in court. Survivors of domestic violence can face a number of legal issues that either directly stem from, or are affected by, the actions of those who use abuse. These issues can include obtaining protection orders against an abuser; filing for divorce; seeking custody of and/or visitation with minor children; and filing for child support. Our lay-legal advocates provide trauma-informed assistance and support to survivors of domestic and sexual violence as they engage with legal system. These services primarily focus on assisting clients with obtaining orders of protection and pursuing divorce and custody issues. Legal advocates are also available for court accompaniment to court hearings. Our advocates do not act as attorneys for survivors and are not able to provide legal advice. However, they are available to assist survivors in navigating the legal process.

Population(s) Served
Victims and oppressed people
Women and girls
Heterosexuals
LGBTQ people
Men and boys

Our Community Based Services Department offers mobile advocacy services to survivors who do not need, or choose not to enter shelter, but need many of the same supports. Those advocates meet with survivors and offer regular case management; information, referral, housing assistance, and connection to other support services a survivor, or their family, may need. They also host regular community support groups called Time to Talk that are available to anyone in the community who may need them. Participants of the support groups do not need to be enrolled in services with Verde Valley Sanctuary to participate.

Population(s) Served
Victims and oppressed people
Women and girls

Where we work

Affiliations & memberships

Arizona Coalition to End Sexual & Domestic Violence 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people who received presentations on healthy relationships

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Men and boys, Children and youth

Related Program

Youth Empowerment Services (YES)

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients assisted with legal needs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Victims and oppressed people

Related Program

Legal Advocacy Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

January 1, 2022 through December 31, 2022

Number of crisis hotline calls answered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Victims and oppressed people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

January 1, 2022 through December 31, 2022

Number of clients assisted with outreach advocacy needs

This metric is no longer tracked.
Totals By Year
Related Program

Outreach Center

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

January 1, 2022 through December 31, 2022

Number of clients assisted with emergency shelter

This metric is no longer tracked.
Totals By Year
Related Program

Emergency Domestic Violence Shelter

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

1. Advocating for Legal Change – Inform judges of domestic violence and the effects; Lawyer to judge appointments; Facilitate domestic violence training for judges; Ask to meet judges on new legislation; Research judges running for election to ensure domestic violence skill; Education regarding legal barriers; Leverage partnerships to educate judges and hold accountable.

2. Enhancing Financial Freedom – Reconnect with lost donors; Donor drive; Keep database current; Communicate frequently with donors and community; Engage fundraising professional for capital campaign; Increase fundraising; Build monetary margins in all budgetary items; Prioritize expenses; Sell 6th Street property;10 individuals include VVS in their estates.

3. Ensuring Positive Visibility – Be proactive with good & positive publicity; Positive publicity 24 times; Acknowledge negative PR and seek to resolve; Redirect and focus on positive; Plan PR campaign.

4. Engaging Community Partners – Attend or host CCRT’s & RSHN’s; Be present at community events; Present to potential community alliances; Link with law enforcement; Create and open Family Advocacy Center; Formalize agency partnerships.

5. Recruiting Volunteers – Incentives for volunteers; Seek contractors to offer pro-bono work; actively recruit; Formalize volunteer recruitment & onboarding; Recruit board and committee volunteers; Recommend VVS to worthy recruits; Active social media; Internet campaign; Market volunteer opportunities.

6. Supporting Organizational Structure – Create training and onboarding of new technology; Improve benefits package; Update team handbook & business management manual; stay on top of training needs; staff feedback anonymous survey; Standardize operational processes; Plan construction timeline; Create development plan to address all barriers; decisions made collaboratively.

7. Meeting the Needs - Expand Shelter Space; Increase shelter beds; Add housing; Studio apartments as shelter space; Increase transitional housing; Expand pet space; Transitional housing for 12 families; Expand Legal and Outreach; Financial training for clients to map out their financial freedom; Dental program for clients; Offender program statewide attention; Technology classes for clients & staff; Serve more than 5,000 clients; National example pet friendly role; Remodel 221 property.

STRATEGIC DIRECTION 1: Engaging the Community, Ensuring Positive Visibility, and Recruiting Volunteers.

STRATEGIC DIRECTION 2: Meeting the Needs by Addressing Legal Advocacy Changes, Expanding Shelter and Pet Care Space, Transitional Housing, and Expanding Services.

STRATEGIC DIRECTION 3: Enhancing Financial Freedom by Fully Engaging Donors, Increasing Fundraising, and Paying Off two Mortgages.

STRATEGIC DIRECTION 4: Supporting Organizational Structure by Improving Business and Personnel Management Practices, Providing Staff Training, Engaging Staff Feedback, and Planning New Building Construction.

Organizational culture - An inclusive company culture empowers and engages employees, and supports organizational goals:
– Culture supports development and shapes the organization’s identity.
– Employees’ mindsets help them function well.
– Collaboration promotes teamwork, forms alliances, and allows cross-functional communication.

Leadership performance - Organizational leaders represent the organization well and effectively manage and inspire employees:
– A clear leadership brand exists that distinguishes the organization.
– Perception of leadership is positive.
– Leadership qualities remain consistent throughout teams.
– Leadership skills are embedded throughout the organization, with learning opportunities for all employees.

Strategic unity - Strategic point of view is articulated and embraced throughout the organization:
– There is a continual investment in the practices and procedures necessary for strategy development and to implement the strategy.
– All employees throughout the organization consistently understand what the organizational strategy is and why it matters.
– Employees recognize how their role supports the strategy.
– Employees feel heard and see their suggestions acted on.

Innovation - Delivering successful new products and services. Regularly updating processes for continuous improvement:
– Focused on the future, not the past.
– Willingness to re-invent parts of the organization.
– Sound processes are in place that can take on something new.
– An atmosphere of excitement is created over new concepts.

Agility - Being responsive and flexible concerning changes in the internal and external environment:
– Skilled and knowledgeable employees who are prepared to adapt.
– Prompt decision-making processes that don’t rely on bureaucracy.
– Proactive planning that can be adjusted to respond to the competition or unexpected events.
– Flexible systems and workflows that can accommodate the organizational change process or expansion.

Talent - Employees at all levels are competent in what they do:
– Employees are equipped with the skills and tools they need to perform their roles in the present and for future requirements.
– Employees are committed to doing their jobs well and consistently.
– Learning and development is championed and provided.
– Ability to motivate and retain competent employees.

Customer connectivity - Established client and donor relationships based on trust and overall strong customer focus are the mainstay.
– Priority is placed on dedicated teams who have a meaningful connection with clients and donors.
– Committed accountability to clients and donors.
– Strong client and donor data collection and analytics.

Progress will be reported in February of 2023.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

VERDE VALLEY SANCTUARY
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

VERDE VALLEY SANCTUARY

Board of directors
as of 06/01/2023
SOURCE: Self-reported by organization
Board chair

David Hanke

Retired senior executive for healthcare, medical devices, and information technology

Term: 2018 - 2024

Marylu Miller

Retired ER Nurse

Ray Mossey

Former Police Officer and Senator

Christina Lembert

Retired

Carlin Coleman

Retired Graphic Designer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 7/12/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability