Gluten Intolerance Group of North America
Programs and results
What we aim to solve
Individuals who have been diagnosed with celiac disease or a non-celiac gluten sensitivity (NCGS) are required to maintain a medically required gluten-free diet. They require foods to be safely gluten-free in order to maintain their health, as there is not other medical treatments available. The Gluten Intolerance Group (GIG) provides certification of products in over 47 countries, as well as validating food service practices in restaurants, schools and campuses, camps, and other locations to ensure that the proper processes are followed to keep gluten-free consumers safe. We also act as the voice of the gluten-free community in providing local, national and international support groups, educational resources and event to help assure everyone living gluten-free can do so safely and in the best health.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Education Outreach
To provide education, awareness, and support to those living gluten-free through a variety of educational programs for all ages, including local support groups, webinars, live events and publications.
Gluten-Free Certification Organization (GFCO)
Established in 2005, The Gluten-Free Certification Organization (GFCO), an industry program of the Gluten Intolerance Group (GIG), is dedicated to providing certification services to producers of gluten-free products using quality assessment and control measures throughout production, in order to provide assurance to consumers of the safety of their foods.
Gluten-Free Food Services (GFFS)
The Gluten-Free Food Service (GFFS) Certification is a proven program model of established Best Practices for Gluten-Free Food Production and Service for food service establishments offering gluten-free options.
Generation GF
Generation GF, a program of the Gluten Intolerance Group (GIG), is designed to build confidence in kids, teens, and young adults, and help develop them into the future leaders of our gluten-free community.
Where we work
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients participating in support groups
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth
Related Program
Education Outreach
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This number reflects the total participant in support group activities.
Number of list subscribers
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Generation GF
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We see an increasing need to support youth with gluten-related disorders. The local Generation GF support groups provide this level of support, as well as the virtual and F2F events.
Number of unique website visitors
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Education Outreach
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Through refined analytics we are able to measure true human interactions on the web sites.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The Mission of the Gluten Intolerance Group (GIG) is making life easier for everyone living gluten-free. Our organization aims to assure resources, education, and safe food choices are available to everyone living gluten-free. We aim to assure consumers can make educated choices about their health and wellness, and to provide them the support they need in transitioning and maintaining a gluten-free life throughout their lifespan.
What are the organization's key strategies for making this happen?
The Gluten Intolerance Group's (GIG's) strategic initiatives center around brand management and engagement with our constituents. GIG's focus is on providing the resources needed by consumers. food manufacturers, and food services who serve the gluten-free community. Engagement is key for GIG's success in meeting the communities needs. We develop programs where the food industry can interact and get to know consumers on a personal level, and become part of the social support of consumers through innovative partnerships and programs.
What are the organization's capabilities for doing this?
Staffing expertise and development of professional relationships has placed the Gluten Intolerance Group (GIG) in a position to succeed with our goals and to achieve our strategic initiatives. A concentration on marketing and establishing ourselves as the experts in the food service and safety fields is helpful to both our brand strength and educational focus. Our Gluten-Free Certification Organization (GFCO) program has received ISO/IEC 17065:2012 (ISO 17065) accreditation from the American Association for Laboratory Accreditation (A2LA). ISO 17065 is the international quality standard for organizations certifying products, processes and services.
What have they accomplished so far and what's next?
The Gluten Intolerance Group (GIG) has shown tremendous growth in our food safety certification and validation programs, with significant growth in international recognition and desire for our services. Our outreach programs have grown both in the number of domestic and international local support groups, but also in the services provided to them. Even in a pandemic, these groups remain active.
We have rebranded our food safety programs with good response and recognition from the community. We will add outreach programs that will increase engagement with our audience and service the community members at risk in 2021.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Gluten Intolerance Group of North America
Board of directorsas of 09/15/2022
Mr. Michael Campbell
Eric Zitaner
Michael Campbell
Clair Huff
Kevin Helm
Debra Pratum
Garret Hargrave
Jennifer Bigler
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 09/15/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.