FAMILY REACH

aka Family Reach   |   Boston, MA   |  http://familyreach.org/

Mission

Family Reach is a national nonprofit that provides critical financial support to cancer patients and their families, who often have to choose between treatment and daily living essentials like food or electricity. Family Reach works with patients and healthcare professionals at more than 400 top-tier hospitals and cancer centers to reach families before they hit critical financial breaking points.

Ruling year info

2003

Chief Executive Officer

Mrs. Carla Tardif

Main address

142 Berkeley Street Floor 3

Boston, MA 02116 USA

Show more contact info

EIN

91-2192211

NTEE code info

Pediatrics (G98)

Cancer (G30)

Family Services (P40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

The Financial Treatment Program

The Financial Treatment Initiative is comprised of 4 main pillars:

Education & Awareness

We empower cancer patients and caregivers through a Financial Handbook that prepares them for financial roadblocks. We also focus on data collection and program evaluation to expand awareness beyond the healthcare industry.

Financial Navigation

To lower out-of-pocket healthcare costs, Financial Navigators work alongside patients and their oncology care team to maximize insurance coverage and apply for co-pay and prescription assistance.

Financial Planning

Certified Financial Planners™ help manage spending, negotiate reductions in debt and maintain a healthy financial situation as families juggle lost income and increased expenses during cancer treatment.

Financial Assistance

Families fighting cancer often find themselves unable to make ends meet. Daily living expenses like mortgage, utilities, gas and groceries are covered through financial assistance, so patients and caregivers can remain financially stable during treatment.

Population(s) Served

Where we work

Awards

Selected Charity 2009

NJASC

Health Services Award 2009

GlaxoSmithKline

Charitable Foundation 2012

Insurance Industry

Million Dollar Round Table 2012

MDRT

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Family Reach has a goal to eliminate financial distress for cancer patients. Financial distress is a debilitating side effect of cancer. It occurs when the out-of-pocket costs associated with cancer treatment (e.g. travel, hotels, co-payments, deductibles) are high relative to a families' income, and when revenue is lost as treatment requires patients and families to reduce work hours.

Our strategy for implementing the Financial Treatment Project is to begin to integrate awareness and education, financial navigation, and coaching into the financial assistance services that are provided by the Family Reach programs staff. We are also engaging in pilot projects with our hospital partners to learn how these services can be implemented in healthcare settings. Another way we are approaching the implementation of our Financial Treatment Project is to partner with researchers who can evaluate the services using experimental designs so we can begin to understand which services work to eliminate financial distress, for whom, and in what settings.

For more than 20 years, Family Reach Foundation has been a financial lifeline for patients and families who experience cancer related financial distress by directly paying for emergent expenses related to basic needs (e.g. housing, transportation, food). The financial support from Family Reach frees up funds for families to pay for out-of-pocket costs for cancer treatment and contributes to families maintaining a sense of normalcy during a life changing health crises.

Stories from patients who have benefited from Family Reach suggested that the organization was missing opportunities to prevent financial distress before it occurred. For this reason, we have embarked on a Financial Treatment Project that will expanding the services that we provide (i.e. financial assistance) to including services that will build awareness and provide education about cancer related financial distress, financial navigation, and financial coaching. Our capability for delivering these services is enhanced by growing ecosystem of industry partners (e.g. pharma, lodging, financial) including a network of more than 200 hospitals and cancer centers nationwide, and advisory councils represented by families of cancer patients, social workers in hospitals, and researchers.

The expansion of our services through the Financial Treatment Project will be rolled out over the next 5 years so we do more for the families we serve. Our first pilot projects are underway, one in Boston and another in Seattle.

Financials

FAMILY REACH
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

FAMILY REACH

Board of directors
as of 6/26/2020
SOURCE: Self-reported by organization
Board co-chair

Mr. Chris Wiatrak

Genentech


Board co-chair

Mr. Richard Morello

Aptus Health

Richard Morello

Aptus Health

Andrea Colangelo

(Former) District Supervisor for Special Education for the Perth Amboy Board of Education

Donna Cunningham

ADP/Statewide Insurance Agencies

Lucille Ditta

Wien Securities

Wendy Spivak

Castle Group

Chris Wiatrak

Genentech

Jennifer Winterhalter

Amneal Pharmaceuticals

Ming Tsai

Blue Ginger, Blue Dragon, Simply Ming

Yousuf Zafar

Duke Cancer Center

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes