PLATINUM2022

Edgewood Center For Children And Families

Transforming Lives, Restoring Hope

aka Edgewood   |   San Francisco, CA   |  www.edgewood.org

Mission

Edgewood Center for Children and Families is a non-profit provider of behavioral health services to children, youth, and families that has served the San Francisco Bay Area for over 170 years. As the oldest children’s charity in the Western US, Edgewood helps individuals and their loved ones who struggle with mental illness and behavioral health issues by providing treatment, prevention programs, and crisis services. Our mission: to promote the behavioral health of children, youth, and families and support a positive transition to adulthood.

Ruling year info

1945

Chief Executive Officer

Lynn Dolce, MFT

Main address

1801 Vicente Street

San Francisco, CA 94116 USA

Show more contact info

Formerly known as

San Francisco Protestant Orphan Asylum

San Francisco Protestant Orphanage Society

Edgewood

EIN

94-1186168

NTEE code info

Family Services (P40)

Group Home, Residential Treatment Facility - Mental Health Related (F33)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

1 in 5 youth ages 13-18 lives with a mental health condition in the United States. 50% of all lifetime cases of mental illness begin by at 14, and 75% by age 24. Suicide is the 3rd leading cause of death in youth ages 10-24.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Kinship Support Network

The Kinship Support Network (KSN) was founded in 1993 to create stability and safety for children being raised by relatives other than their parents. Caregiver services such as parenting workshops, resource access and respite activities support, strengthen, and nurture the adults, while Kinship Youth Services (KYS) focuses specifically on meeting the needs of these children and youth. KSN promotes family stability by keeping families together, encouraging self sufficiency, and enhancing family integrity, individual values, and cultural and ethnic diversity. To ensure our youth and caregivers get involved?and stay involved?in program activities, KSN provides 1) transportation to/from activities whenever possible; 2) bilingual services and materials as needed; 3) incentives such as dictionaries, school supplies, gift certificates, transportation passes; and 4) nutritious meals or snacks.

Population(s) Served

The Crisis Stabilization Unit (CSU) program opened in 2014 was created in conjunction with the San Francisco Department of Public Health to evaluate and triage children and youth (ages 5-17) who are experiencing acute psychiatric symptoms or a mental health crisis. The Edgewood CSU is one of only a few CSUs designed to serve youth 5-17 years of age in the entire state of California and the only one serving youth under 12 in the Bay Area.

Currently, most children in crisis situations end up in emergency facilities that are inadequately prepared to manage children experiencing a non-medical, emotional crisis. The CSU provides a safe, structured, child-friendly and family supportive environment.

We accept referrals from all counties in the Bay Area and beyond. We accept Kaiser, most private insurances, and Medical of San Francisco.

Population(s) Served

Edgewood’s Non-Public School Program (Community School) provides specialized academic instruction with intensive behavioral and therapeutic support to students struggling in public school settings due to emotional and behavioral challenges. We use a strengths-based approach to foster the emotional, social, and academic necessary for students return to less restrictive school placements. Our Community School consists of one grade school and one High School located on our Vicente Campus in San Francisco.

We serve children and youth from 8 school districts throughout San Francisco and the Peninsula with a curriculum based on Common Core state standards and civic engagement so they can prepare for college and life.

Population(s) Served

Edgewood’s Community Based Behavioral Health Services help children and families at home, in schools, and in the community.

OUR APPROACH
Edgewood collaborates with stakeholders, young people, and their families to ensure lasting positive changes that improve lives. Our behavioral health services are based around 10 key principles that we incorporate into our work with every individual, family, and caregiver who comes through our doors.

Supporting Family Voice and Choice
Focused on Teamwork
Natural Support Systems
Collaborative
Community-Based
Culturally Competent
Individualized
Strengths Based
Persistent
Outcome-Based
Edgewood Community Based Behavioral Health covers a wide range of behavioral health and mental health challenges. We are proud to have such a diverse staff to address the many needs of youth and families in our community.

Population(s) Served
Children and youth
Families

Edgewood Center for Children and Families Acute Intensive Services Programs are family focused and are designed to assess, stabilize, and treat youth between the ages of 12 and 17 who are experiencing behavioral or emotional challenges and crises. All acute intensive services are provided on our seven acre campus in the Sunset District of San Francisco.

OUR APPROACH
Edgewood takes a strengths-based approach to promote positive thinking and resiliency among the youth we serve. Our programs utilize collaborative problem solving techniques and focus on communication to unite caregivers and youth towards their goals of preparing young people for healthy and happy lives. Our Acute Intensive Services programs target high-risk behaviors and help youth develop coping strategies and stress management skills.

Population(s) Served

Where we work

Affiliations & memberships

Joint Commission Accreditation 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants engaged in programs

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Because COVID has limited some of our programs from being able to provide some services in person, it has impacted the number of direct care clients.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

provide services that stabalize clients, provide support to particpants and thier families, connect them back into the community, equipt with ability to handle the the problems they may face

strategies: wrap around services. meet them where they're at, in the community.

partner with city and county agencies so that we can provide a continuim of care before uring and after treatment, so they can be best positioned to succeed in life independant from our organization

we're the oldest children's charityin the western us. our biggest assetts are our people, our trust in the commuity, and our

we are capable because we're old, we're trusted, and we have long-established partnerships all around the community to fully meet the needs of the individuals and communities we serve.

we've been in the communities that we served, as the communities changed we changed.

we have employees stationed in San Francisoc, San Mateo, Alameda an Contra Costa County.

we recieved a gold star of approval. we began the bay area's FIRST kinship program a national model. we began one of the first crisis stabilzation unit in the statem of california, in stea. We're listening to the needs of the commuity, addressing them head on, through collaborations,

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Edgewood serves over 5,000 youth and families. We work with children and teens up to age 18 as well as transitional adults aged 18 to 25, kinship caregivers who are typically in their 60s through 80s and engage entire families when working with children and teens.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    In September 2021, we conducted a client satisfaction survey of several of our programs and incorporated feedback into the programs. Knowing participants story and narrative provided contextual detail about you and your family’s experience with us. A narrative approach stands in contrast to a yes/no survey process in understanding our clients. Using a Culturally-Responsive and Equitable Evaluation (CREE) approach, we strive to incorporate cultural, structural, and contextual factors (e.g. historical, social, economic, racial, ethnic, gender) using a participatory process that shifts power to individuals most impacted by our services.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    We have recently elected a board member who is a former client as part of our commitment to having the voice of lived experience in our decision making process. We have established a Young Professional Network with the goal of recruiting former clients as members to have their perspective. Our staff include familiy partners and peer partners at our transitional aged youth drop in centers who have lived experience.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,

Financials

Edgewood Center For Children And Families
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Edgewood Center For Children And Families

Board of directors
as of 08/22/2022
SOURCE: Self-reported by organization
Board chair

Alicia Lyman

All Raise

Meg Heinicke

Namaste Direct

Judge Patrick Mahoney (ret.)

San Francisco Superior Court

Katie Calhoun

Calhoun & Company Communications

Jeff Nussbaum

Retired Lawyer

Paige Olson

Marketing Professional

Kaego Rust

Khor Consulting

Catrina Griffin

Delta Dental

Carrie Johnson

San Francisco Bar Association

Britt Eason

Intuit

Alda Chan

Bumble

Jill McInerney

McInerney Family Law

Jenny Moore

Jenny Moore Interiors, LLC

Galen Sorrells

Delta Dental

Julie Supan

Supan Group

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/21/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data