Central Coast VNA & Hospice

VNA Providing Professional Care, Trusted Compassion You Deserve

aka VNA & Hospice   |   Monterey, CA   |  www.ccvna.com

Mission

VNA is dedicated to providing the highest quality health care to residents of the Central Coast by meeting their individual needs in a caring, effective, honorable, and accessible manner.

Ruling year info

1952

President & CEO

Mr. Dwight Wilson RN MSN

Main address

5 Lower Ragsdale Drive PO Box 2480

Monterey, CA 93942 USA

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EIN

94-1205572

NTEE code info

Home Health Care (includes Visiting Nurse Associations) (E92)

Hospice (P74)

Geriatrics (G94)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

VNA & Hospice Summary Information

The Central Coast Visiting Nurse Association and Hospice (VNA & Hospice) is the oldest (1951) and largest nonprofit home health agency, making over 75,000 home visits each year in almost 5,000 square miles of Monterey, San Benito and parts of Santa Clara and Santa Cruz Counties of California's Central Coast. The administration office is located in Ryan Ranch, Monterey, and branch offices are in Salinas, Hollister, Monterey and King City.

NONPROFIT STATUS: Care is available to all in need, through Medicare, Medi-Cal, Veterans Administration benefits, Worker's Compensation, private insurance and "sponsored care"; for those who cannot afford to pay for their care, within available VNA resources through gifts from the community. VNA helps patients verify their insurance and handles the paperwork for clients.

The VNA & Hospice provides physician referred in-home health care and/or palliative and hospice care through an extensive and highly qualified clinical team.

Population(s) Served

VNA provides care through the expert skills of our trained and certified staff, to assist patients in the comfort and familiarity of their own homes. The service provided allow patients to return home from the hospital earlier, remain in their homes longer, and help to prevent return hospitalizations.

Benefits of Home Care
Our registered nurses, therapists, and specialty trained staff work in teams to provide comprehensive care for those who need additional assistance to live a healthier lifestyle at home. Each year over two million families experience the supportive care provided by Visiting Nurse Associations throughout America. Home Care offers:

Opportunities to continue health care access
Ongoing at-home support of families and friends
Lessens the financial burden of hospitalization and long term nursing home care
Preserves the dignity of the individual
Offers the ability to participate in personal health care planning
We work with families, physicians, and other health providers to create a plan of care that is right for you.

Our staff is available 24 hours a day.

How to Receive Home Care
Arrange for services by asking your physician to call our office at (831) 375-9882, or ask to speak with the VNA Transitional Care Manager while in the hospital or nursing home.

Our Home Health Services Include:
Centralized Referral Intake
Skilled Nursing Services
Rehabilitation Services
Certified Diabetic Educator
Cardiac Program
Wound Care Program
Enterostomal and Wound Care
Medical Social Workers
Dietary and Nutritional Counseling
Palliative Care

Population(s) Served

Selecting VNA Hospice means you will be involved with our compassionate and knowledgeable staff, and participating in a health care model long considered to be the standard for excellence in care at the end of life. Our goal is to offer a multi-discipline team approach to provide our patients with dignity, support, and illness management in the home setting. Support is also provided to the patient's loved ones, encouraging their participation in the hospice model of care. Our hospice is Medicare Certified, with services being billed to the Medicare Hospice Benefit, Medi-Cal, or Private Insurances.

The Hospice Care Team
The Central Coast VNA & Hospice (VNA) Hospice team attends to the physical, emotional, and spiritual needs of our patients by working with the patient/family to establish an individualized plan of care. Our hospice team includes: the Primary Physician, Hospice Medical Director, Hospice Nurses, Certified Hospice Aides, Social Workers, Chaplains and Spiritual Counselors, Specially Trained Volunteers, and Bereavement Counselors.

The Hospice focus of care offers symptom and chronic illness management to maximize comfort and promote well being. Services include:

Skilled and Supportive Nursing Care
Personal Care
Medical Social Services
Volunteer Support
Spiritual Support
Patient and Family Counseling
Bereavement Support
Respite Care
Pain and Symptom Management
Medical Equipment and Supplies
Advantages of Hospice Care
Hospice accentuates the quality of life and personal dignity.
Creates an environment for terminally ill patients and their families to remain together at home
Recognized as an alternative to hospitals and nursing homes
The VNA Hospice Team approach capitalizes on the combined expertise, knowledge and skills of our staff to provide the best care for you or your loved one

How to Receive Hospice Care in Monterey, CA
When the time is right for you, ask your physician to call our office at (831) 751-5500, or ask to speak with the VNA Hospice Transitional Care Manager while in the hospital or nursing home. Please feel free to call for more information on Hospice.

Population(s) Served

The VNA Connection Program is a self referral program designed to accommodate individuals and their families with health care decisions. The VNA staff provide assessment, education, coordination and linkage to community resources. These services are at no cost to individuals and families.

Population(s) Served

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Central Coast VNA & Hospice (CCVNA) is the leading home care and hospice provider for the Monterey County and surrounding communities. CCVNA provides a variety of services including home care, hospice, specialty and immunization programs. Our goal is to provide the highest quality patient care, while responsibly stewarding organization and philanthropic resources. We are aiming to be an “employer of choice” for this year.

a. Central Coast VNA & Hospice is working to enhance patient care with our community partners to address patient-specific acute and chronic health issues. CCVNA has created a variety of programs to assist in this endeavor. Our staff has initiated several evidence-based programs to address these important issues, including extensive home education to curb re-hospitalization, palliative care program, cardiac, diabetic and orthopedic programs. We are anticipating the development of additional programs to serve as a safety net for individuals and families who are facing the last 18 months of their lives.
b. Central Coast VNA & Hospice will be obtaining Joint Commission accreditation and Palliative Care certification in 2019.
c. We are working to empower our staff and management to assume responsibility for day to day decisions and enhancing patient and family outcomes.

a. Central Coast VNA & Hospice has over 68 years of experience providing hospice and home health care for the Central Coast community. Our staff provides the framework of excellence, bringing a full spectrum of health care expertise to our patients.
b. Central Coast VNA & Hospice has achieved the Home Health Quality of Patient Care Star rating of 4.5 which places us in the top 7% of Home Health agencies nationwide. Central Coast VNA & Hospice has also earned Level 4 recognition for “We Honor Veterans”, a program of the National Hospice and Palliative Care Organization in collaboration with the Department of Veteran’s Affairs serving all Veterans with respect, integrity, and dignity.
c. The organization has the leadership capacity to meet the needs of our community in the current dynamic healthcare environment.

a. CCVNA has specialty programs to enhance our ability to serve the Central Coast community.
b. CCVNA has expanded its community wellness and vaccine program to serve the wider community and schools.
c. CCVNA has enhanced its partnerships with our local hospitals to serve patients at risk. We have enhanced our same day admission capacity and streamlined our admission process.
d. CCVNA have programs in place to reduce unattended emergency medical care such as re-hospitalizations and emergency room use.

Next Steps:
a. Obtain Joint Commission accreditation and Palliative Care certification.
b. Expand our programs to provide comprehensive care support to individuals during the last 18 months of life.
c. Expand our Latino Outreach program.
d. Work with the community to enhance our services to other underserved community such as to the homeless population over 50.
e. Enhance our ability to become an employer of choice.
f. Drive our cardiac and diabetic programs to support our growing community need.

Financials

Central Coast VNA & Hospice
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Central Coast VNA & Hospice

Board of directors
as of 2/7/2020
SOURCE: Self-reported by organization
Board co-chair

Mr. Michael McGirr

Underwriters Laboratories, Inc.

Term: 2020 - 2024


Board co-chair

Ms. Melissa Dausen

Salinas Valley Memorial Hospital

Term: 2020 - 2024

Andrea Rosenberg

Natividad Hospital

Allen Radner, MD

Salinas Valley Memorial Hospital

Scott Cleveland

Salinas Valley Memorial Hospital

Mose Thomas

Baysite Community Mortuary

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No