Jewish Family Service of Silicon Valley

Restoring hope, transforming lives

aka JFS SV, Jewish Family Services of Silicon Valley   |   Los Gatos, CA   |  www.jfssv.org

Mission

Jewish Family Services of Silicon Valley empowers individuals and families facing life's challenges by providing quality human services inspired by Jewish values.

Ruling year info

1979

Executive Director

Mrs. Mindy Berkowitz

Main address

14855 Oka Rd, Suite 202

Los Gatos, CA 95032 USA

Show more contact info

Formerly known as

Jewish Family Service of Santa Clara County

EIN

94-2536452

NTEE code info

Family Services (P40)

Community Mental Health Center (F32)

Food Service, Free Food Distribution Programs (K30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2021, 2020 and 2019.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our strategic planning committee is focusing on growing the breadth of services of our organization during an era when some key local funders have ceased their functioning. We are hoping to increase individual and corporate support while seeking new partnerships and sources of funding.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Connections to Work/Refugee Resettlement and Acculturation

JFS resettles refugees from all over the world. The JFS Connections to Work program gives adult newly-arrived refugees Vocational English knowledge, connections to employers, computer skills, and helps them retain their jobs.

Population(s) Served

Volunteer opportunities for people of all ages.
~ Teen volunteer programs earn community service hours
~Meaningful volunteering with refugees (housing, mentors, drivers, ESL tutors, more)
~ Family volunteering to inspire your children in giving to others
~ Community group programs for your synagogue, service organization, and youth group
~ Holiday Package Preparers and Deliverers bring connection and nutrition to frail elderly and families in need
~ Chaplain Aides to lead Shabbat services, Friendly Visitors for isolated elders, ESL tutors, Knitzvah to warm your heart
~ Create your own volunteer experience

Population(s) Served

Jewish Family Services of Silicon Valley’s Senior Services Department is now called Aging with
Dignity Services, reflecting our increased breadth of services for elders at a variety of life stages.
JFS SV helps older adults maintain independence and dignity through services that address the
physical, mental, social and emotional challenges of aging.
JFS SV staff works with aging seniors and their families to assess needs and develop plans for
long term care and safety. Our staff are aided by dedicated volunteers who have chosen to
contribute their time and caring.
Services Include:
Branch office at Chai House Senior Living Community
Assessment and care planning to ensure a safe, yet independent lifestyle
Family consultation and caregiver support to help with aging family members
Counseling for individuals and families, to cope with aging issues and loss
Information and Referral to housing, public benefits, transportation and health care services
Cultural Outreach Services to homebound elderly and residents of retirement homes and
nursing homes, including Jewish holiday visits, Kosher food packages and Shabbat services
Holocaust Survivor Services: case management and counseling, information and referrals,
form completion assistance. Emergency financial assistance is also available for qualified
survivors. Most services for Holocaust Survivors are offered free of charge.
JFS SV HomeCare Services: culturally competent, compassionate, reliable and professional
at competitive rates
Friendly Visitors to connect you to the Jewish community
ESL for Russian-speaking seniors
Services provided in English, Russian and Hebrew
New expanded program at Chai House to assist residents and their families

Population(s) Served

Project NOAH provides a safety net of case management, counseling, advocacy and assistance during crises or otherwise urgent situations. For some JFS clients, their need comes in the form of a life crisis; for others, there are ongoing challenges.
Our clients include lower income families and individuals, who are in crisis or facing ongoing challenges.
Following a professional assessment for the individual or family, clients may receive limited assistance to pay for food, utilities, clothes, and small household items. We also offer supportive counseling and case management as needed.
JFS SV staff advocate for, and connect our clients to, agencies in the community that provide assistance with housing, medical, in-home support, and educational resource

Population(s) Served

Where we work

Awards

1st place, Favorite Agency 2012

J Readers Choice Awards

1st place, Favorite Agency 2014

J Readers Choice Awards

4 Star Rating 2018

Charity Navigator

Affiliations & memberships

Association of Jewish Family and Children's Agencies (AJFCA) 2015

Network of Jewish Human Service Agencies 2018

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

We helped 665 clients a month through increased emergency food assistance (particularly through the pandemic), refugee services, holocaust survivor services, counseling , & vocation services.

Number of placements defined as full-time

This metric is no longer tracked.
Totals By Year
Related Program

Connections to Work/Refugee Resettlement and Acculturation

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

JFS SV helps refugees get their first jobs in America, become economically self-sufficient and move toward citizenship. In 2019 JFS became the only agency resettling refugees in Santa Clara Clounty.

Number of donations made by board members

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Number of clients who self-report increased skills/knowledge after educational program/intervention

This metric is no longer tracked.
Totals By Year
Related Program

Connections to Work/Refugee Resettlement and Acculturation

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Nearly all students in the Vocational English as a Second Language (Vocational ESL) in our Connections to Work program pursue the next level of English and report increased knowledge of English.

Number of clients satisfied with employment training services

This metric is no longer tracked.
Totals By Year
Related Program

Connections to Work/Refugee Resettlement and Acculturation

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of participants who gain employment

This metric is no longer tracked.
Totals By Year
Related Program

Connections to Work/Refugee Resettlement and Acculturation

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Context Notes

JFS helps refugees become gainfully employed and economically self sufficient.

Average hourly wage of clients who became employed after job skills training

This metric is no longer tracked.
Totals By Year
Related Program

Connections to Work/Refugee Resettlement and Acculturation

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of students enrolled

This metric is no longer tracked.
Totals By Year
Related Program

Connections to Work/Refugee Resettlement and Acculturation

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This refers to the number of students in our VESL program of Connections to Work.

Number of program participants who remain employed 12 months after program completion

This metric is no longer tracked.
Totals By Year
Related Program

Connections to Work/Refugee Resettlement and Acculturation

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This is 97% of the total participants who were employed.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people aged 65+ receiving home care

This metric is no longer tracked.
Totals By Year
Related Program

Aging with Dignity Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of youth who volunteer/participate in community service

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Children in preschool through young adults in college volunteer through JFS SV in myriad ways to help change the world for the better.

Total number of clients experiencing unemployment

This metric is no longer tracked.
Totals By Year
Related Program

Connections to Work/Refugee Resettlement and Acculturation

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Number of snacks served for students participating in programs

This metric is no longer tracked.
Totals By Year
Related Program

Connections to Work/Refugee Resettlement and Acculturation

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We have collaborated with a variety of partners: Starbucks, Lucky Supermarkets and the LDS Church to offer our Vocational English Training students meals and snacks each day.

Number of emergency meals provided

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of care packages delivered

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

JFS SV delivers food packages during holidays and maintains a food pantry for emergency situations. We also have Open Pantry Days when clients can "shop" for food and household items they need.

Number of clients participating in support groups

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

In 2018-19 our goals are:
1. Maintain the agency in sound fiscal shape.
2. Offer high level of services with existing staff.
3. Seek alternative sources of support for Refugee Services..
4. Focus on increasing both our fundraising $ and donor base.
5. Increase visibility of JFS
6. Expand Aging with Dignity Services
7. Update the Volunteer Management System.
8. Develop a space plan that meets JFS’s programmatic, administrative and storage needs.
9. Develop Succession Plan

We will meet the above goals by utilizing the following strategies:
Ensure that the combined sources of income meet JFS obligations. If not, take necessary steps to assure a balanced budget. Reviewed monthly.
Maintain operating capital at a minimum of 3 months of operating expenses, reported monthly
Positive Annual Audit Report
Existing programs continue, meet clients’ needs and run efficiently.
Obtaining alternate sources of funding.
Expand volunteer base working with refugees.
Continue to develop partnerships with Jewish & other community groups.
Funds raised per Development Committee’s Fund Development Plan. Progress reported to Board quarterly.
Facilitate at least one major story in local press or coverage by Bay Area media per year
Increase community outreach activities regarding refugee programs/situation.
Expand social services program at Chai House, meeting all obligations of Chai House contract.
Market JFS SV HomeCare Program to insure growth & visibility.
Begin to plan the creation of a Boutique Geriatric Management program
Complete implementation of Volunteer Tracking System in FY 2018/19
Optimize use of existing space by getting rid of items not needed and scanning documents.
Personnel Committee to begin to develop strategies & consult with outside sources

Our staff are trained social workers, counselors, teachers, finance professionals, and program leaders. Our Board is diligent, dedicated, and committed to agency success.

Budget is in balance. Cash flow is good.
Operating capital exceeds 3 months of expenses
Audit was positive.
Existing programs have continued albeit with reduced staff hours.
We are in conversation with SVCF and a local collaborative for additional funding.
Volunteer base working with refugees has expanded according to our needs
We’ve built and/or improved our relationships with LDS Church, JCRC, Cong. Shir Hadash and others.
Current levels of donor support have exceeded Q3 goals.
Coverage in SJ Mercury News.
Community outreach activities now occur several times a month.
Enhanced social services program funded by ECH is in full swing and is fully staffed.
Half page ad in JValley News funded by 24hrHomeCare appeared in Feb issue.
Staff created an outline of initial steps for the program.
Volunteer database rolled out and now functional.
Admin Mgr. will look into onsite storage in June.
Personnel Committee has begun to meet about succession.

Financials

Jewish Family Service of Silicon Valley
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Jewish Family Service of Silicon Valley

Board of directors
as of 09/08/2020
SOURCE: Self-reported by organization
Board chair

Dr. Joseph Isaacson

Metabolic Nutrition Program

Term: 2018 - 2020

Rhonda Farber

Bill Pomper

Richard Zbriger

Elise Wessels

Howard Taub

Joseph Isaacson

Devorah Felder-Levy

Haryl Pascal

Dorene Kastelman

Susan Broockman

Ruth Bareket

Mark Levine

Robert Chortek

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 09/08/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.