Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Parent-Child Interactive Programs
-Early Literacy groups for 0-5 year-old children promote School Readiness.
Staff-led activities which include arts and crafts, storytelling, singing and dancing, interactive play, and music will stimulate a child’s emerging sense of imagination, coordination, and development. Parents will gain knowledge of children's developmental milestones.
-S.T.E.A.M Family Literacy Project offers API families with a 5-9 year-old child a hands-on interactive opportunity to learn and discuss science, technology, engineering, art, and math through fun projects and experiments. The interaction provides parents the opportunity to teach their children to make the connection between what they are learning/studying and how to apply it to real life situations.
Youth Programs
Two programs targeting 6-12 year-old students, new immigrants, limited English proficiency students, particularly those living in SRO (Single Room Occupancy) housing:
-After School Discovery Club and STEAM (STEM+Art) aim to increase creativity, confidence, socialization, teamwork, leadership, career exploration, and community activism, and to provide support for youths struggling academically. Smart Money Learning Bank introduces the basics of handling money & finances.
-Summer Read & Learn engages students in reading and writing and emphasizes phonics, providing them with a consistent learning routine during July.
For high school students:
-Youth Education, Leadership & Advocacy Project with workshops on job skills training, early career introduction, and exploration of options between education & employment. >Field trips to colleges & a variety of work environments. >Opportunities for service learning & youth leadership in environmental health education and civic engagement.
Parent-Support Programs
A comprehensive set of services to prevent & treat problems that may occur as a result of stress, barriers and challenges of language, finances, and lack of resources.
-Positive Parenting Program is an evidence-based program involving core principles of positive parenting & effective behavior change. Strategies to reduce behavioral/emotional concerns in 2-12 year-olds. Taught in multiple languages.
-in-Home Visits by bilingual/bicultural staff in order to provide the most effective family support services. Staff is able to identify issues & prevent situations that can lead to domestic violence or child abuse.
-Support Groups for parents/caregivers provide social connections, especially important during the pandemic.
-Economic Self-Sufficiency Program and Life Skills Workshops. Our Family Economic Success Program provides computer training, ESL, conversational English tutoring, job coaching, workshops on digital/smartphone skills, cyber security, & financial literacy for the community.
Mental Health Support
Many of the children, youth, adults, and families we work with have experienced grief, loss, trauma, life transitions, divorce, domestic, immigration, and community violence.
-Our multilingual Stress Hotline personnel listens and offers emotional support & referrals.
-Our Behavioral Health Program offers psychotherapy counseling & therapy groups. These site-based or school-based services are no charge to clients and are language-appropriate.
Food Security, Essential Needs & COVID19 Relief
During this pandemic, many of our low-moderate income clients are among those hit hardest.
-APA's community food pantry serves double the number of people pre-pandemic. We partner with the SF-Marin Food Bank in this weekly operation. Our staff & volunteers deliver grocery boxes to those who are food-insecure -- families with young children, seniors, housebound, and immunocompromised individuals.
-Provide assistance to clients in negotiations with landlords on eviction and partial payments of rent/utilities.
-Purchase & deliver grocery boxes, safety & essential supplies, and diapers to highest-need families as needed, including to those quarantined due to COVID-19 exposure.
-Provide Holiday Cheer Care Boxes to our highest-need clients. We include books & games for the children in the care boxes, along with essential supplies (such as personal/oral hygiene items, personal protective equipment, clothing, groceries, and blankets.)
Where we work
External reviews

Photos
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
APA Family Support Services is San Francisco's foremost advocate and service provider for at-risk Asian and Pacific Islander children and their families. Created with the goal of providing culturally competent services for new Asian immigrants in the community, we have since branched out, our services are made available to families of all ethnicities. APA has expanded from our San Francisco General Hospital location to 7 offices in 5 neighborhoods throughout the city. APA is able to reach and provide services to over 8,000 families annually, in different languages and dialects -- Cantonese, Mandarin, Tagalog, Vietnamese, Cambodian, Laotian, Thai, and Spanish.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
Clients are eager for in-person activities after meeting on zoom for the past 18 months. We value our clients' opinion and also recognize the importance of social interaction. We resume some of our programs into in-person meetings, such parent support groups, woman support groups, Family Day Event. Our Family Day Event at Tenderloin Children's Playground was paused for 2 years. We just had our in-person events on Jun 3rd, 2022, with over 200 participants. Activities includes lions dance performance, games, face-painting, balloon man, raffles, lunches. It was a success and everyone enjoyed it.
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Which of the following feedback practices does your organization routinely carry out?
We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, API cultural doesn't practice giving feedback historically
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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APA FAMILY SUPPORT SERVICES
Board of directorsas of 03/31/2023
Rose Chung
Asian America Foundation
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data