Human Services

Maitri

  • San Francisco, CA
  • http://www.maitrisf.org

Mission Statement

Mission Statement: No one should have to suffer or die alone. Maitri provides compassionate residential care to men and women living with late-stage AIDS in need of hospice or 24-hour care, and cultivates the deepest respect and love for life among its residents and caregivers.

Founded in 1987 by Zen Buddhist monk Issan Dorsey, Maitri is a state-licensed, 15-bed facility serving low-income and medically underserved individuals with late-stage, debilitating AIDS. In this serene, healing space, dedicated staff and volunteers offer comprehensive nursing care and psychosocial and spiritual resources to residents, and extend respite and support to their loved ones as well.

Main Programs

  1. Nursing and attendant care, comfortable accommodations, food and nutrition, social work case management, resident activities, and volunteer programs.
Service Areas

Self-reported

California

San Francisco

ruling year

1994

Executive Director since 2016

Self-reported

Mr. Michael Sorensen

Keywords

Self-reported

AIDS, residential hospice, skilled-nursing care, low-income

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Also Known As

Maitri Compassionate Care

EIN

94-3189198

Physical Address

Maitri 401 Duboce Avenue

San Francisco, CA 94117 3551

Contact

Cause Area (NTEE Code)

Hospice (P74)

Health - General and Rehabilitative N.E.C. (E99)

AIDS (G81)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Overview

Self-reported by organization

Top goals for FY 2015-16

1. Balance organizational budget; surplus for current fiscal year ending 06-30-17

2. Maintain highest levels of service and care to our residents living with late-stage AIDS

3. Continue our 30th year as a financially stable institution

Programs

Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Program 1

Nursing and attendant care, comfortable accommodations, food and nutrition, social work case management, resident activities, and volunteer programs.

Our 15-bed facility annually cares for 45-50 individuals with late-stage AIDS, most of whom will call Maitri their final home. We offer hospice care and short-term intensive transitional support in a home-like setting. Our program services include the following: 1) Nursing & Attendant Care - with a Registered Nurse and Licensed Vocational Nurse on-site at all times; 2) Comfortable Accommodations - in single-occupancy rooms; 3) Food &Nutrition - three delicious, home-cooked meals a day tailored to the residents' conditions and dietary restrictions; 4) Social Work Case Management - assistance with accessing financial resources, counseling and psychological services, respite care, and spiritual support - especially crucial for those confronting chemical addictions, psychiatric disorders, and the effects of poverty and homelessness; 5) Resident Activities - regularly scheduled weekly activities (bingo, movie nights) and monthly outings, plus special holiday celebrations; and 6) Volunteers - 65 active volunteers who offer companionship, practical bedside support, massage, transportation, and kitchen and office help - training offered twice a year, with monthly in-services and meetings for ongoing education and support.

Category

Health Care

Population(s) Served

Gays/Lesbians

Budget

Charting Impact

Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

  1. What is the organization aiming to accomplish?
    At Maitri, we strive to provide the type of care that each of us would like to receive at the end of our lives – care that is dignified, non-judgmental, unconditional. We hold dear the principle that each resident has the right to determine the degree of choice and awareness with which to experience life and death.
  2. What are the organization's key strategies for making this happen?
    The six components of Maitri's model residential care program for people living with AIDS are:
    Nursing & attendant care
    Comfortable accommodations
    Food & nutrition
    Social work case management
    Resident activities
    Volunteer programs
  3. What are the organization's capabilities for doing this?
    Fourteen of our 15 beds are reserved for HUD-defined low-income people and represent 90% of San Francisco's non-institutional hospice beds.
    Since opening in 1987, Maitri has been the final home for more than 1200 people who lived with AIDS.
    We maintain a waiting list of between 10 to 14 people at any given time.
    Maitri is a recognized leader in residential care for people living with AIDS. We serve as a model program. In the past few years, we have hosted health officials from India, The Netherlands, Denmark, The Republic of Togo, Japan, and Namibia where similar type facilities are in the planning stages.
    Less than 20% of Maitri's annual operating budget is ear-marked for administrative and fundraising expenses, meaning your gift goes directly toward providing care.
  4. How will they know if they are making progress?
    Surveys and feedback from residents.
  5. What have and haven't they accomplished so far?
    On track for accomplishing goals.
Service Areas

Self-reported

California

San Francisco

Social Media

Funding Needs

All gifts welcome regardless of size.  Funding needs include major, unrestricted gifts, and planned gifts.

Videos

External Reviews

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Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

Maitri Compassionate Care
Fiscal year: Jul 01-Jun 30
Yes, financials were audited by an independent accountant.

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Operations

The people, governance practices, and partners that make the organization tick.

Maitri

Leadership

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2015, 2014 and 2013
  • Board Chair, Board Co-Chair and Board Members
  • Access to the GuideStar Community
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Executive Director

Mr. Michael Sorensen

BIO

Michael Sorensen, MPA, has most recently served as the executive director of health centers at the National University of National Medicine in Portland, Oregon. He oversaw the business and community affairs of its 20 academic health centers, which offer integrative primary care and classical Chinese medicine. He has a Masters in Public Administration from Portland State University's Hatfield School of Government and received a bachelor's degree in business, psychology and communications from Marylhurst University in Oregon. During his career, Sorensen has provided a range of services to many organizations, including as Director of Development & Communications at the Cascade AIDS Project and helping the Coalition of Community Health Clinics expand healthcare safety-net services. He has raised more than $20 million in the last decade for the Native American Rehabilitation Association, Native American Youth and Family Center, and most recently for Cascade AIDS Project, among othe

STATEMENT FROM THE Executive Director

"When was the last time you told someone you loved them?

As I leave my hometown of Portland, Oregon, for brighter days in San Francisco and Maitri, I have the opportunity to say it daily, sometimes even hourly: "I love you." I have always been a "softie" when it comes to love. My goodbyes are evidence of this as we hug and kiss and tear up. Meaning comes from relationships where love is evident. I have a lot of love.

I am lucky to be leaving a loving community to start new work in a loving city and at (a) love-centered agency­: Maitri. In my interviews, it was apparent the staff and board love the work they do. This drew me in. When I toured and met some of the residents, love was present. Maybe it's unique to knowing you are approaching the last days of life that love becomes so easily given. But it was affirming and true.

I am excited to join the Maitri legacy as the new executive director. This work brings full circle, the efforts that I hold most important: fighting for access to healthcare, a cure for HIV/AIDS, youth and family resiliency, and self-acceptance. My hope as a professional is to bring love into the work I do at Maitri.

In this, my first time writing to Maitri friends, I ask you to think about the last time you told someone, or showed someone, you love them. Think about how you felt and how you hoped the receiver of your love felt. At this time of year, we are in a great environment to think along these lines.

Now, consider how empty your life would be without this love. Abysmal? Many of those we serve at Maitri may only have had intermittent love expressed toward them before they enter our halls. The love offered by staff and volunteers is a vital part of the healing that happens here. I am grateful to be able to join in this effort and I invite you to join as well. We always have a need for volunteers and donors. Your time, talent and treasure are gifts received with love at Maitri. We hope you will continue to express it, joyfully.

Sincerely,

Michael Sorensen, MPA"

Governance

BOARD CHAIR

Mike Niemeyer

The Permanente Medical Group

Term: June 2016 -

BOARD LEADERSHIP PRACTICES

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices. Self-reported by organization

Yes

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?