Foothill Family
Rooted in caring since 1926
Programs and results
What we aim to solve
At Foothill Family, we believe that healthy families are the basis of every child's promise for a bright future. The strength and resiliency of these families provide the backbone of vibrant, thriving communities. We are committed to improving infant, child, youth, and family development, resulting in success in relationships, school, and work. For more than 90 years, Foothill Family has led the way in providing comprehensive mental health and social services throughout the San Gabriel and Pomona Valleys, Glendale, and Burbank, through the following key programmatic areas: Mental Health Services, Early Childhood Development, School-Based Services, and Youth & Family Services.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Mental Health Services
We provide professional mental health services including evidence-based practices where appropriate, to children, teens and their family members at local schools, at home or at our Family Centers. Our goal is to help our clients effectively address emotional or mental health issues as early as possible in order for them to find success at home, school or work.
Services include:
*Mental Health Services for Children and Teens - Services are funded by our contract with the Los Angeles County Department of Mental Health (DMH). Our DMH contract requires substantial active, ongoing participation of senior and middle management both internally to administer the program and externally through participation in numerous DMH committees and workgroups. We participate actively in the Association of Community Human Services Agencies, the local trade organization for DMH and Department of Children and Family Services (DCFS) providers. At the State level, we are active in the California Council for Community Mental Health Agencies.
*Multidisciplinary Assessment Team (MAT) Assessments. MAT is a comprehensive assessment process provided to children who have been detained by DCFS to help the court and DCFS evaluate the child’s placement, psychological, academic and medical needs. A MAT report goes to the court to help the decision-making process regarding a child’s placement.
School-Based Mental Health Services - Funded by our contract with DMH, services are provided throughout the following school districts: Pasadena Unified, Garvey, El Monte City, El Monte Union, Mountain View, West Covina Unified, Hacienda La Puente Unified, Bassett, Duarte Unified, Rosemead School, Alhambra and Baldwin Park.
Intensive Mental Health Services for Children and Teens - Services are provided for children and teens, including those with severe mental illness, through in-home and community based mental health programs in an effort to help them stay in their homes whenever possible. Services include:
* Full Service Partnerships - Providing intensive, in-home mental health services for children 0 – 15 years old, using a team consisting of a therapist, Child Specialist and Parent Partner.
* Therapeutic Behavioral Services - Providing short-term, intensive and targeted interventions for children whose negative behaviors due to their mental illness are so extreme they risk removal from their home.
*Wraparound Services - Providing intensive, in-home child abuse treatment to DCFS referred clients at risk of losing their placement due to their behavior, whose foster/adoptive family needs assistance in providing a safe environment or whose family needs help integrating their child back into the family after their placement is over.
Early Childhood Development
Recognizing that parents are their children’s most important teachers; our specially trained staff facilitate classes and workshops that build on the strengths of mothers and fathers. We offer a spectrum of services including assessment, family counseling, parent education, mental health treatment, case management, and adoption support services to aid parents and their children ages 0-5 during their critical developmental stages. Our therapists, home visitors and case managers address the child’s special needs while helping parents, including teen parents, support the healthy development of young children including as well as the family unit. Our goals are to provide early detection and intervention for developmental delays, emotional or mental health issues, and child abuse treatment; increase the capacity of parents to create and maintain a safe, nurturing home environment for their children; and increase children’s school readiness and success.
Services provided for families with children 5 and under include: Early ESTEEM, Early Head Start and Healthy Families America.
* Early ESTEEM - Provides mental health treatment and early intervention services to children from infancy through age five, who are referred by preschools, parents and physicians because the child’s behavior is putting them at risk for preschool expulsion and future school failure. Services include a comprehensive assessment of the young child’s needs, treatment intervention for child and parent, parent education, referrals to appropriate community services and consultation with parents and preschool providers. Services result in parents and preschools being able to respond more appropriately and successfully to the child’s special needs in order to stay in preschool and become successful.
*Early Head Start - Providing weekly home visits to children from infancy through age three, their families, and expectant mothers. Our EHS home visitors are trained in and use an evidence-based curriculum focusing on child development, providing case management services and bi-weekly socialization groups. Families also receive services from a nurse, nutritionist and if there are mental health needs, a therapist.
Child Abuse Prevention and Treatment
Professional services include comprehensive assessment, play – group – and family therapy, and case management for children and families who have experienced or are at risk of child abuse/neglect. Without treatment, abused children have difficulty being successful in school or forming positive relationships with their peers or adults. Our goals are to help children recover from the exposed trauma and learn new coping skills; stabilize families who are at risk or abuse or neglect; and aid families to end the cycle of violence.
Current program include:
*Child Abuse Treatment (CHAT) Program - Provides provided assessments, play-group-family therapy, parent education, community outreach, and case management for children and families who have experienced or are at-risk of child abuse or neglect. Clients receive an individualized assessment, client-driven treatment plan and individual, strength-based psychotherapy addressing their needs.
*Child Abuse, Prevention, Intervention and Treatment (CAPIT) Program - Providing focused group treatment, play therapy and in-home counseling. Moreover, to enable parents to protect their children, we provide family treatment; 20-week parent education and support groups with an emphasis on the effects of trauma on children; and case management.
*Family Preservation - Providing in-home family counseling, referrals, case management and linkages to services needed; allow children to safely remain in their home after an allegation of abuse has been made, or return to their homes when the family is deemed ready to receive the children by order of the court.
Domestic Violence Prevention and Treatment
Services include case management, individual and group therapy, legal advocacy, parenting and life skills education, employment assessment and preparation, housing search assistance, and referrals for ancillary services such as child care, shelters, food and medical care. Our certified perpetrators’ treatment groups help abusing partners address his/her issues with power, control, self-esteem and anger. Our goal is to help survivors of domestic violence overcome the trauma of abuse, end the cycle of violence, and move toward financial independence; in addition to helping abusers take responsibility for their actions and learn to manage their emotions in a more constructive and positive way.
Current programs include:
*Domestic Violence Prevention and Treatment Program (CalWORKs) - Our CalWORKs Domestic Violence Program now in its thirteenth year works with domestic violence victims who are on state assistance to overcome barriers to employment and become self-sufficient. Our outreach efforts, which are co-located at Department of Public Social Services offices, have been successful in identifying eligible participants. Victims of domestic violence receive intensive case management to support their growth towards independence, individual and family counseling, counseling for their children, victim support groups, access to attorneys who provide services to victims and workshops.
*Certified Batterer's Treatment Program - The vast majority of program referrals come from the courts, with monitoring from the Los Angeles County Department of Probation, which conforms to the legal requirements for batterers’ treatment. Domestic Violence Treatment of Perpetrators, a 52-week program, gives batterers the skills to control their aggressive behavior, helps their current or future partner by providing the batterer with the tools necessary to establish a healthier relationship, protects their children from exposure to witnessing future domestic violence incidents and, since a batterer’s behavior is often not isolated to intimate relationships, this treatment helps them perform better in their workplace.
Teen Parent Families and Youth Development
We provide case management services to help pregnant and parenting teens to continue or re-enroll in high school and graduate. We offer workshops building on the strengths of young parents to set goals, avoid a subsequent unplanned pregnancy, and become self-sufficient. Services are available at our Family Centers as well as at preschools, elementary, middle and high schools, community centers, and through in-home visits. Primary goals include helping teen parents attend school and graduate, ensure they have healthy babies, and receive good health care for themselves and their babies by providing case management support and linkages to community resources.
Current program include:
*Adolescent Family Life Program (AFLP) - AFLP is a successful case management program serving teen parents and their babies that uses a teen-centered family-focused case management. AFLP helps teen clients stay or re-enroll in school, catch up with their studies and graduate from high school, receive health care for themselves and their babies and develop goals for their future. AFLP helps clients access needed services and resources that are available in the community. These include high schools with daycare services or daycare centers, independent study high schools, GED classes, transportation service, hospitals, prenatal and well-baby clinics, job opportunities and early childhood development services. In addition, case managers connect teens with resources to meet basic needs such as access to housing or shelter, food and clothing for themselves and their babies.
*Cal-Learn - Providing case management services to teen parents and their babies, in order to help teens remain in school, graduate, prepare for a productive future and link to the services they need such as medical care. Foothill Family works closely with vulnerable teens to help them set goals, avoid a subsequent unplanned pregnancy, graduate high school and become self-sufficient.
*Future Success - Future Success is a 10-session youth development curriculum designed to help youth develop positive self-esteem, identify their future academic and career goals while learning life skills. Future Success focuses teens on parenting and child development with the goal that teens incorporate their children’s needs into their future goals.
Prevention and Early Intervention
Prevention and Early Intervention services are a part of all our programs. Prevention and Early Intervention gives clients resource information and teaches skills on how to avoid engaging in risky behavior that might lead to problems such as school failure or drop out, teen pregnancy, drug use, exposure to trauma, domestic violence and child abuse. The information helps community members know how to identify the early signs of risk behavior or possible mental distress, where to access help and what to expect from services. Services include workshops and presentations; parent education workshops; community education and community outreach.
Current program include:
*School and Family Effectiveness (SAFE) Program - Providing (through a combination of Garvey School District and DCFS child abuse treatment funding) multi-family groups in the Garvey School District located in Monterey Park and San Gabriel. Groups are conducted in Chinese and Spanish, focusing on family communication and involve a family dinner.
*Home2Grow - Foothill Family's Housing program providing housing relocation services including rental assistance, landlord/tenant mediation including rent, rental terms and credit requirements to facilitate housing for clients.
Family Counseling
Family Counseling, encompassing individual, family, marital and group counseling; senior services; trauma debriefing; and employee assistance, provides a significant service to many lower and moderate income individuals and families who desperately need affordable, professional counseling. Clients in this program pay fees on a sliding fee scale. Without significant growth in funding this service continues to be a small, but important, part of the service package Foothill Family provides the community.
Current Programs include:
*Senior Services Program - Providing senior outreach and support group services at the Altadena Senior Center, in-home counseling and case management to frail elderly clients, a support group to grandparents raising grandchildren and participation in providing education and outreach to grandparents and seniors in the community.
Where we work
External reviews
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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of customers reporting satisfaction with program
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
The figure displayed is the percentage of clients reporting on effectiveness and satisfaction of our programs as excellent or good.
Number of families served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of clients who self-report increased skills/knowledge after educational program/intervention
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
The figure displayed is the percentage of clients who reported an improvement because of Foothill Family's intervention.
Number of participants who would recommend program to others
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
The figure displayed is the percentage of clients that would recommend Foothill Family's services to others.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Foothill Family sees brighter futures in which individuals and families thrive, communities are strengthened, and generations are enriched. Our goal is to be the leading provider of mental health and early childhood development programs in the region; to meet the needs of our clients, our staff, and our funders; to grow and extend our reach to serve the growing needs of our local communities; and to increase the sustainability of the agency.
What are the organization's key strategies for making this happen?
Foothill Family will continue to look for opportunities for growth
We will continue to look for opportunities to grow our scope of services — deepening impact within our cur- rent communities as well as exploring new geographies and populations of need. As an organization that largely contracts with public sector agencies, it is difficult to plan for growth with precision. That said, we will actively pursue contracts in com- munities that we identify as having need and that align with our strategic direction. We will also pursue con- tracts/partnerships outside of our public contracts to further diversify our funding streams and expand our impact. As we grow, we will continue to ensure that we maintain and continually improve the quality of our services.
Foothill Family will enhance its position as an employer of choice
We understand that our success is wholly dependent on the quality of our staff. To support the organization into the future, Foothill Family will develop new and innovative ways to attract, hire, develop, and retain a professional workforce pre- pared to meet the needs of the agency and its clients. To support quality services, Foothill Family will also en- sure that staff are hired who are able to meet the cultural and linguistic needs of our communities.
Foothill Family will raise its profile and increase its presence
Foothill Family has established itself as a provider of high quality services. That said, there is an opportunity to further enhance the organization's brand and visibility. Through a focused effort and increased investment, Foothill Family will build its community presence and use that as a platform to reach additional children and families in need, recruit quality staff and Board members, and enhance the organization's financial sustainability.
Foothill Family will continue to plan for long-term financial sustainability
We are committed to serving the community and continuing our 90-year legacy as an organization. To en- sure our long-term success, Foothill Family must continue to properly manage its contracts and resources, and look for opportunities to diversify funding streams. The organization must also invest in the technologies and infrastructure that sup- port quality service delivery and staff retention, both of which have significant impacts on the agency's financial performance
What are the organization's capabilities for doing this?
Our Culture
• Providing first-class services
• Supportive environment encouraging creative processes
Ongoing commitment to the Mission
• High percentage of staff members stand behind the agency mission and see the importance of their role in delivering that mission.
Effective Board Members
• Contributing considerable time and talent to support the agency & further the mission
• Ensuring we focus on long-term financial health
Committed staff members
• Strong, effective and experienced Senior Management Team
• High staff retention rate.
Range of high-quality programs and funding sources
• Maximizing our effectiveness in meeting the multiple needs of our client families
• Increasing our effectiveness in meeting changing community needs
Expanding Fundraising
• Increasing the impact and effectiveness of all our programs
• Enabling the agency to serve clients – like our 0-5 families – who do not meet the criterion required for government funding
• The Friends of Foothill Family is a significant asset, helping to expand our work and increase our support base.
Excellent Services
• Commitment to excellence by providing staff with ongoing training, specifically on over 10 different evidence-based practices.
Outstanding Reputation
• Enjoying an outstanding reputation within the community, and also with clients, funders, donors, volunteers, and other agencies.
What have they accomplished so far and what's next?
Throughout fiscal year 2017 – 18, Foothill Family Service made a significant impact in the lives of the children, youth, adults and families we served including:
Investment in our clients:
• Providing over 23,000 children and families with clinical services including mental health, case management, home visitation, and child care services; in addition to educational and outreach services.
• Our Intake Department responded to over 6.700 calls from individuals inquiring about our services, appointments or referrals to other community partners.
• Client Satisfaction Surveys showed 98% of clients receiving mental health services reported the quality of treatment as excellent or good, and 96% said Foothill Family helped them with their problems.
Program highlights:
• Foothill Family launched two new programs, Family Preservation and a second Early Head Start Child Care Partnership (EHS-CCP2). Family Preservation, funded through the Los Angeles County Department of Children and Family Services (DCFS), provides family reunification and preservation focused comprehensive services to families referred from the El Monte and Glendora DCFS Regional Offices. EHS-CCP2 expanded our capacity to provide childcare with an additional 66 child enrollment slots and added opportunities to collaborate with additional family childcare providers within the community.
Investment in our team:
• Foothill Family achieved a 94% retention rate of agency staff.
• 99% of agency staff said the mission of Foothill Family Service makes them feel their job is important.
Investment in our fundraising opportunities:
With less than 5% of our revenue coming from private sources, Foothill Family is faced with at least 95% in restricted funding annually. The agency continually seeks new funding to ensure that our clients and the community have the comprehensive services needed and those they have come to rely on. We continue to explore alternative, sustainable funding sources for programs that have received contract reductions, to ensure that our clients do not experience a lapse in critical services. Foothill Family has strengthened its fundraising structure, recruiting experienced specialists in foundation giving, major gifts, capital campaigns, marketing, and strategic growth. With a seasoned team, Foothill Family is employing a comprehensive fundraising plan to secure new sources of revenue, building relationships with new partners, and ensuring sustainable, diverse funds. Major gift identification, cultivation, and solicitation of donors and volunteers such as our volunteer guild, Friends of Foothill Family, are currently underway.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Foothill Family
Board of directorsas of 12/20/2023
Julietta Perez
Laurel Bear, Ph.D
Alhambra Unified School District
Cushon Bell
City Council District Liasion City of Pasadena
Julietta Perez
Sudhir Potturi
Deloitte Consulting, LLP
Mark Repstad
Realty Advisory Group, Inc.
Bernard Von Thaden
KPMG LLP
Jeremy Baker
David Choi
Margaret Juarez
MD
David Lin
Chang Liu
Kristipher Lythgoe
Judy Mathews
Able Montanez
Ayesha Randall
Ed.D
Michael Schmid
Angela Wilson
Vince Lawler
Chuck Tapert
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/03/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.