BAKERSFIELD ARC INC.

"Giving People Purpose"

aka BARC   |   Bakersfleld, CA   |  www.barc-inc.org

Mission

The mission of the Bakersfield ARC is to build a stronger community by helping people with intellectual and developmental disabilities achieve individual goals for a better life. The non-profit organization provides for the needs of over 350 adults with developmental and other disabilities. This incredible effort requires a staff of 150 dedicated individuals and 10 separate key building block programs (small and large) to provide for the educational, health, and employment needs of these very special adults serviced at the BARC 25 acre campus. All this is accomplished with an annual budget of over $15 million.

Notes from the nonprofit

The Bakersfield Arc has had an incredible journey from its early beginnings in 1949 to the present. It has been over 72 years of serving the developmentally disabled in Kern County. Our history speaks volumes to the leadership role that the nonprofit has played in the State of California for securing basic rights and programs benefiting Intellectual and Developmentally Disabled individuals. Our 65th Anniversary brochure brings to light the major successes and programs that have helped shape services for Intellectual and Developmentally Disabled individuals in our state.

Ruling year info

1963

President/CEO

Mr. David Shawn Kennemer

Main address

2240 S Union Avenue

Bakersfleld, CA 93307 USA

Show more contact info

Formerly known as

Bakersfield Association for Retarded Citizens, Inc.

Bakersfield Association for Retarded Children, Inc.

Association of Parents and Friends of Mentally Retarded Children

EIN

95-1805520

NTEE code info

Developmentally Disabled Services/Centers (P82)

Public Health Program (E70)

Services to Promote the Independence of Specific Populations (P80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The primary challenge is addressing the needs of developmentally disabled adults to achieve a better life. BARC has been providing assistance to developmentally disabled adults since 1949. The great undertaking of BARC has been to find a balance that brings these special individuals closer to achieving independent thinking, acceptance into the community, living a healthy life style, finding employment, receiving the support needed to make meaningful changes in their lives and accomplishing all of this with respect and improving their self-esteem throughout the entire process. One of the greatest challenges is assisting these individuals in maintaining optimum health. The organization has begun to focus much more attention on the life style habits of developmentally disabled adults. The income insecurity has lead to poor life style habits negatively impacting their health outcomes. The move is to reverse these negative outcomes and establish life long good health.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Employment & Training Program for Adults with Developmental Disabilities

BARC is the leading employer for people with developmental disabilities in California's Southern San Joaquin Valley, offering a variety of training areas and paid work experience opportunities. The organization has over 30 contracts with local small and large employers in the community, that provide a springboard for learning and employment. Currently over 150 adults with intellectual and developmental disabilities earn an income as the result of their participation in our individual and customized employment programs. There are another 75 adults with developmental disabilities who participate in our employment training program. In addition, 60 DD youth ages 13 to 17 years will receive career building through participation in our Job Camp program.

Population(s) Served
People with learning disabilities
People with intellectual disabilities

Currently, all client services are overseen by the BARC Client Services Department. Each client is assigned to a Client Services Coordinator who monitors client progress towards the goals and objectives established by the Individual Service Plan (ISP). Clients are assigned to specific program areas based on their assessment and matching each client to the most beneficial program that meets their needs and wants.

To accomplish our mission, BARC offers a creative variety of programs that are designed to provide a full circle of support for I/DD adults. These are programs such as: Comprehensive Healthcare Program (dental, vision and medical care services), Health Matters Program (health education, healthy eating and promoting exercise), Disaster Preparedness Program (education and disaster preparation), Access Now Program (community integration and hands-on work skills learning), Self-Advocacy Program (People’s First and Arc Council for creating I/DD discrimination awareness), Kern River Valley Community Integration Program (rural satellite community integration program serving 6 rural communities), Supported Living Services (maintaining I/DD adults independence in their own homes and community). Every program is designed to meet specific needs, while integrating with and/or complementing other programs. BARC’s programs enhance the lives and dignity of the clients whose disabilities range from mild to profound.

Population(s) Served
People with intellectual disabilities
People with learning disabilities

Where we work

Accreditations

Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation 2016

Awards

Certificate of Membership for your part in making this chamber of commerce a success. 2014

Kern County Black Chamber of Commerce

Certificate of Participation in the Great America Clean-up. 2014

Keep America Beautiful

SDA is pleased to Recognize BARC Mobile Shredding as a member in good standing, dedicated to increasing employment opportunities for people with disabilities. 2013

SDA - Secure Document Alliance

NAID is proud to Recognize BARC as a member in Good Standing, Dedicated to the Advancement of the Information Destruction Industry by Promoting Education and the Highest Ethical Standards. 2012

NAID - The National Association for Information Destruction, Inc.

Certificate of Special Recognition for outstanding education and invaluable service to the community. 2009

U.S. Congress

Resolution of Commendation for Services to the County of Kern. 2014

California State Legislature

60 Years of Service to Kern County 2009

California State Senate

Certificate of Appreciation for Outstanding contribution to enhance the quality of life in our community. 2006

Greater Bakersfield Chamber of Commerce

Achievement Award in Recognition of Innovative E-waste Program 2004

National Association of Counties

Certificate of Recognition for Dedicated Service to the Citizens of Bakersfield 2015

Mayor Harvey Hall, City of Bakersfield

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of new donors

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Employment & Training Program for Adults with Developmental Disabilities

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of hours of training

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Related Program

Employment & Training Program for Adults with Developmental Disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Total number of fields trips

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Related Program

Client Service Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Related Program

Employment & Training Program for Adults with Developmental Disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Total number of guided tours given

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Client Service Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of health outcomes improved

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Related Program

Client Service Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of service recipients who are employed

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Employment & Training Program for Adults with Developmental Disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of clients satisfied with employment training services

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Employment & Training Program for Adults with Developmental Disabilities

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of participants who gain employment

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Employment & Training Program for Adults with Developmental Disabilities

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Context Notes

These are I/DD individuals who were able to earn a paycheck.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Related Program

Client Service Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of people trained

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Related Program

Employment & Training Program for Adults with Developmental Disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of customers reporting satisfaction with program

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Client Service Programs

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Number of clients who report general satisfaction with their services

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Employment & Training Program for Adults with Developmental Disabilities

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of clients living independently

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Related Program

Client Service Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of grants received

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with disabilities

Related Program

Client Service Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of average Community Employment hours.

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with intellectual disabilities

Related Program

Client Service Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

Monthly average of Supportive Employment hours

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Goal #1 – Create a higher quality of life for Intellectual/Developmentally Disabled (I/DD) adults through earned wages.

Goal #2 – Maximize agency revenues and profits leading to positive financial position.

Goal #3 – Improve client and customer satisfaction above 90%.

Goal #4 – Develop improved methods of tracking and monitoring agency performance.

Goal #5 – Enrich the health and well-being of Intellectual/Developmentally Disabled (I/DD) adults through increased health education activities.

Goal Strategy #1 – To create a higher quality of life through hands-on client skills training, monthly disaster preparedness drills with adjunct Red Cross trainings, weekly health education, weekly basic remedial education classes, and on-going employment assistance and placement for I/DD adults.

Goal Strategy #2 – To maximize revenues and profits leading to positive financial position through increased individual contracts, improving recycling volumes and attracting more customers.

Goal #3 – To improve customer satisfaction above 90% through client and customer surveys that help identify areas of weakness leading to the implementation of changes to improve greater client and customer satisfaction service levels.

Goal #4 – Develop improved methods of tracking and monitoring agency performance by installing a standardized tracking and performance system for our business and program centers in order to better identify strengths, weaknesses and opportunities to improve delivery levels.

Goal #5 – Institute partnerships with health organizations that can provide the needed health education expertise for the delivery of frequent and regular health activities benefitting our clients.

Since 1949, the Bakersfield Arc has been an innovator and experienced key leader in meeting the needs of the developmentally disabled adults in Kern County. The organization has gone from serving 13 clients with disabilities to serving over 350 clients with I/DD.

Over the past 72 years BARC has been building an organization with the staff, facilities and equipment that offer real solutions that fit and allow I/DD adults to lead purposeful, independent and enriched lives. The organization has established over six programs for addressing the training, health, education and employment needs of I/DD adults.

BARC over the past 12 years has been building its revenue base through the establishment of business centers. These business centers help the organization derive almost 50% of all revenues through earned sales and services provided directly by the agency's own efforts. This experience level has allowed the agency to double its revenue base and will continue to grow with sound management decisions for increasing customer base and product volume.

BARC realizes that improving operations is a constant management task. This task requires systems reporting for performance management. In this regard BARC has a full accounting department with Controller and CFO along with an Information Technology Department for data reporting and capture. BARC has recently implemented a Performance Measurement and Management Performance Reporting System. This newly developed system over the past 3 years has allowed the organization to capture not just cost data but program actuals for measuring client and customer base information.

In addition, the system has a customer satisfaction component. The system allows for both client and BARC customer satisfaction to be measured through surveys that are conducted annually. It is already in place using surveys along with other data that allow BARC to gauge the satisfaction level up to 100% satisfaction for both clients and public, business, and government customers. The organization continues to reach above 90%.

In the area of health the organization has already shown that it can provide high quality medical, dental and vision care services to our adult disabled participants. The organization has established collaborative health partners who provide low or no cost health services. In 2019 the organization launched the Advancing Wellness Program. This exciting program created the model for tackling DD adults health needs. Our service partners are Dignity Health, Kern County Public Health Department and Pacific Health Education Center. We have seen the impact on lives of adults with developmental disabilities. In April 2019 health education classes were instituted and by August 2019 a historical event occurred with 86 I/DD adults attending a 4-day health retreat. In 2021 BARC will partner with University of Chicago to better institute health prevention education and virtual activities.

Below are nine (8) major accomplishments for the most recent reporting 2019/2020 year.

1. BARC provided the highest quality health education, job skills, support services, and employment and training services to over 200 adults with developmental disabilities during the pandemic.

2. BARC achieved 102% of the target goal in Supportive Employment Individual Program goal of maximizing Client Retention. Also, achieved 106% of Maximize Client Wages goal; target was $12.45 per hour and achieved $13.17 per hour.

3. The nonprofit organization scored a 95% Employer Satisfaction Rating.

4. The nonprofit organization scored a 95% Client Satisfaction Rating.

5. The organization was able to place six (6) developmentally disabled adults (I/DD) into full-time local business employment with 72 I/DD adults participating in direct work experience with local employers.

6. One of the continuing major highlights is Mr. Melvin Hayes (first Kern County I/DD adult to be placed in employment) continues to set a record while working at one of the world's largest ice cream processing plants with the most consecutive working days without missing a single day in all the years of his employment. He holds the company record.

What's next? BARC will focus on the development of a literacy program for adults with developmental disabilities.
This occurred as a direct result of I/DD adults having too much difficulty reading written materials during virtual live activity engagements. Also, the organization will focus greater attention on I/DD youth ages 13 to 17 years for promoting career development. In addition the organization continues to embrace the Health Program and the 2021 year will be an exciting time for introducing new and improved changes with our health professional partners.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    The Bakersfield Arc annually serves over 350 youth and adults with developmentally disabilities. We believe in continuous improvement and capture performance measures on your programs and the customers that we serve. The priority customer is the youth and adults that we serve. Each year a survey is conducted to determine how we are doing in the quality and satisfaction with our services. This past fiscal year BARC received a 93% Client satisfaction rating. In addition, we provide many opportunities for adults with disabilities to work in the community. This is full-time hands-on paid work experience with over 30 employer locations. Our business partners are important to us! The survey from our Business Customers hit an all time high with a 97% Satisfaction rating.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Our Clients have many needs and we listen. We have a skilled team of Client Coordinators who address the needs of the developmentally disabled individuals that we serve. This past year we addressed many challenges from transportation to needing new glasses, or dental work. The organization secured $20,000 in funds to better response to Client needs for glasses and dental work. This is part of our health program. We realize that many of the individuals we serve must wear corrective lens and suffer from poor dental hygiene. Our Eye and Dental program helps ensure that our Clients will be able to overcome the economic challenge that this poses.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our funders,

  • How has asking for feedback from the people you serve changed your relationship?

    BARC publishes newsletters or in some cases publishes outcome reports for providing feedback and a voice from the Clients that we serve. There are times when photos are taken to show case the real world learning and other great activities that our Clients are engaged in.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

BAKERSFIELD ARC INC.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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BAKERSFIELD ARC INC.

Board of directors
as of 3/26/2021
SOURCE: Self-reported by organization
Board co-chair

Dr. Chang Na

Kaiser Permanente

Term: 2021 - 2022


Board co-chair

Ms. Debbie Wise

Owner - Red House Beef

Term: 2020 - 2022

Doug Miller

Retired Educator and Parent

Jay Rosenlieb

Klein, Denatale, Goldner, Cooper, Rosenlieb & Kimball, LLP

Michael Griffith

The Bakersfield Californian

Nicholas Azemika

Attorney at Law

Morgan Clayton

Tel-Tec Security

April Anderson

Kern High School District

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 03/26/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 03/26/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.