Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Health Care
We use our legal expertise on the health care programs low-income seniors rely on to train thousands of advocates a year, advocate for better policies at the local and national level, and file impact litigation to ensure programs are administered without discrimination and unnecessary barriers.
Economic Security
Justice in Aging uses our unique model of advocate education, federal and state advocacy, and impact litigation to preserve, strengthen, expand and improve income support programs such as Social Security and Supplemental Security Income.
Litigation
Justice in Aging uses litigation to ensure that poor seniors have access to the courts to defend their rights.
Where we work
External reviews

Videos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Goal 1
Advancing equity by focusing on addressing systemic inequities faced by older adults who are people of color, women, LGBTQ, have disabilities, immigrants, and/or have limited English proficiency.
Goal 2
Expand our core areas of expertise to better address the needs of older adults by becoming a more comprehensive, multi-issue legal advocacy and support center.
Goal 3
Increase our national impact by expanding our engagement with state-based advocates and securing positive policy change on the federal and state level.
What are the organization's key strategies for making this happen?
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Through our trainings we lend our legal expertise on health care, economic security benefits, housing, and other public benefits to thousands of advocates, service providers, legal professionals, and others across the country so that they may better serve their older adult clients. In this way, we are furthering our mission to better the lives of low-income older adults by improving their access to justice. Through our advocacy programs we seek to change law and policies so that older adults from communities who have traditionally faced barriers (such as older adults who are people of color, women, LGBTQ, have disabilities, are immigrants, and/or are not English proficient) can access the services and supports they need to meet their basic needs.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Constituent (client or resident, etc.) advisory committees, other,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
After hearing from partners through various coalitions, we learned about many problems their clients were having with the Social Security Administration reducing their clients' benefits unfairly. This was because SSA was counting federal and state COVID stimulus assistance as income, and therefore using it as a reason to reduce or even take away benefits entirely. So we decided to increase our trainings on this issue and offered strategies advocates could implement to fight for the rights of their clients. Because of the continued need for this kind of assistance we updated some of our older training materials on effective strategies to engage with agencies such as SSA. We believe this will not only help new attorneys, but also experienced attorneys looking for current information.
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With whom is the organization sharing feedback?
Our staff, Our board, Our funders,
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How has asking for feedback from the people you serve changed your relationship?
Asking for feedback from the people we serve has improved our relationship with them. It has helped us to engage them as more active participants in our trainings and the systemic advocacy we take on to fix issues that arise out of those trainings. We recently established an Equity Advisory Committee that is giving input in how we structure our advocacy programs which will inform decisions we are making about strategic use of our organizational reserves.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Justice in Aging
Board of directorsas of 11/10/2022
Hannah Lieberman
Jean Accius
AARP Public Policy Institute
Kevin Prindiville
Justice in Aging
Percil Stanford
Folding Voice LLC
Michael Kelly
Robert Johnson
Munger, Tolles & Olson
Barry Litt
Kaye, McLane, Bednarski & Litt
Hannah Lieberman
David Fry
Munger, Tolles & Olson
Richard Alexander
Arnold & Porter
Yanira Cruz
National Hispanic Council on Aging
Russell Hirschhorn
Proskauer Rose
Jean Accius
AARP Public Policy Institute
Kate Villers
Community Catalyst
Ann Marie Marciarille
University of Missouri-Kansas City School of Law
Fernando Torres-Gil
UCLA Luskin School of Public Affairs
Mary Jane Ciccarello
Borchard Center
Diego Cartagena
Bet Tzedek Legal Services
Verna Eggleston
Bloomberg Philanthropies
Sam Ho
Gregory Jones
Polsinelli
Nina Kohn
Syracuse University, Yale Law School
Paul Nathanson
Joyce Walker
PK Management
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 08/01/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.